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İLETİŞİM ÖĞRENCİLERİNİN İLETİŞİM DOYUMU: İLETİŞİM FAKÜLTELERİNDE OKUYAN ÖĞRENCİLERİN İLETİŞİM DOYUM DÜZEYLERİNİN VE DEĞİŞKENLERİNİN TESPİTİNE YÖNELİK BİR ARAŞTIRMA

COMMUNICATION SATISFACTION OF STUDENTS OF COMMUNICATION: A RESEARCH TO DEFINE COMMUNICATION SATISFACTION LEVEL AND VARIABLES OF STUDENTS OF COMMUNICATION FACULTY

Journal Name:

  • The Journal of Academic Social Science Studies

Publication Year:

  • 2013
DOI: 
http://dx.doi.org/10.9761/JASSS_515

Key Words:

Keywords (Original Language):

Author NameUniversity of AuthorFaculty of Author
Abstract (2. Language): 
It can be said that communication is one of the key criteria of the individual and organizational success. An environment that consists of individuals reaching high level of communication satisfaction level provides a highly motivated work environment. As nowadays there is an intense competition, institutions should create an efficient inter-institution communication environment and enhance communication satisfaction of employees. Faculties of Communication that educate specialists for the communication sector with their high level of communication satisfaction can enhance their organizational success and prepare their students for their career. This study was done in order to determine the communication satisfaction level of students of Faculty of Communications in Turkey. In this content, a questionnaire was made to 504 students from both state and private universities. The surveys are distributed via simple random sampling technique by face to face interview to the participants. It found out that the most important factor which impacts on communication satisfaction of students is communication climate. The other communication factors in the study are- in order of importance- media and communication environment, informing and organizational integration, organizational perspective, supervisory communication, feedback, and horizontal and informal communication. However questionnaire results showed that the communication satisfaction level of the students was medium. In addition, this level could vary according to the opportunities those universities and faculties offer, the sociodemographic and economical qualities of students and students' statues in universities. The average score for communication satisfaction is higher when compared with private university students and government university students in favor of the fist group. Facility and practice/training centers- like media centers, social centers and student facility clubs also have effects to raise communication satisfaction.
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Abstract (Original Language): 
Bireysel ve kurumsal başarının temel ölçütlerinden birinin iletişim olduğu söylenebilir. Yüksek düzeyde iletişim doyumuna ulaşmış bireylerden oluşan kurumsal iklim, motivasyonu yüksek bir çalışma ortamı sağlamaktadır. Bu bakımdan rekabetin yoğun bir şekilde yaşandığı günümüzde kurumların öncelikli olarak etkin bir kurum içi iletişim ortamı oluşturması ve personelin iletişim doyumunu yükseltmesi gerekmektedir. İletişim sektörüne uzman yetiştiren iletişim fakülteleri de, yüksek düzeydeki iletişim doyumu ile hem kurumsal başarılarını artırabilmekte hem de öğrencilerini mesleğe daha iyi hazırlayabilmektedirler. Bu çalışma Türkiye’de iletişim fakültelerinde okuyan öğrencilerin iletişim doyum düzeylerinin tespitine dönük olarak yapılmıştır. Bu kapsamda 2012 yılı içerisinde devlet ve özel üniversitelerde okuyan 504 öğrenciye anket uygulanmıştır. Anket çalışması basit rastlantısal örneklem yöntemi ile yüz-yüze görüşmeye dayalı olarak gerçekleştirilmiştir. Araştırmada öğrencilerin iletişim doyum düzeylerini etkileyen en önemli faktörün iletişim iklimi olduğu görülmüştür. Önem sırasına göre diğer iletişim doyum fakörleri ise medya ve iletişim ortamları, bilgilendirme ve kurumsal bütünleşme, kurumsal perspektif, üstlerle iletişim, geribildirim ve yatay iletişim olarak gerçekleşmiştir. Ayrıca çalışmada Türkiye’deki iletişim öğrencilerinin iletişim doyum düzeylerinin genel itibariyle orta düzeyde olduğu ve bu iletişim düzeylerinin üniversite ve fakültelerin sağladığı imkânlar, öğrencilerin ekonomik, sosyo-demografik vb. özellikleri ve okuldaki statülerine göre farklılaşabileceği sonucuna varılmıştır. Özel üniversitelerde okuyan öğrencilerin iletişim doyum ortalamaları devlet üniversitelerine oranla daha yüksek olmuştur. Uygulama birimleri ve öğrenci kulüpleri gibi imkanların sağlanması öğrencilerin iletişim doyumlarını yükseltmektedir.
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