Journal Name:
- The Turkish Online Journal of Distance Education
Key Words:
Abstract (2. Language):
This paper attempts to compare the availability, quality, similarities and differences of
student support services in Allama Iqbal Open University (AIOU) and United Kingdom
Open University (UKOU) and also to identify and enlist the deficiencies that AIOU
students are facing in the student support services. The study found out that student
support services of AIOU are quantitatively developing rapidly on the lines of UKOU.
Though the regional campuses of both the institutions have almost the same status in
the provision of student support service yet the UKOU students have better services in
the guidance and counseling, modern communication facilities and career guidance.
Moreover, there also exists Open University student association in UKOU. The
conclusions led to the recommendation that AIOU regional campuses may be made
independent like UKOU, counseling and guidance cell might be established at every
regional campus, modern communication facilities like toll free, auto answer may be
provided at AIOU regional campuses.
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