ADAM, Rodney Mc, ARMSTRONG Gren ve KELLY, Brigitta, “Investigation of
Relationship between Total Quality and Innovation: a research study involving small
organizations”, European Journal of Innovation Management, Volume 1, Number 3, ss.
139-147, 1998.
AKGEYİK, Tekin, Stratejik Üretim Yönetimi, Sistem Yayıncılık, İstanbul, 1998.
ARANDA, Aries D., RATA, Beatriz M. ve RODRIGUEZ, Duarte A., “Innovation and
firm size: an empricial study for Spanish engineering consulting companies”, European
Journal of Innovation Management, V. 4, N. 3, ss. 133-141., 2001.
AWAMLEH, Nail A. H. K., “Managerial Innovation in the Civil Service in Jordan: A
Field Study”, Journal of Management Development, Vol: 13, Number 9, ss. 52-60, 1994.
ATSAN, Nuray, “Yalın Yönetim Yaklaşımı ve Türkiye’ deki Uygulamalara İlişkin Bir
Alan Araştırması”, 6. Ulusal İşletmecilik Kongresi Bildiriler, Akdeniz Üniversitesi
Yayınları, Antalya, ss.228-245, 1998.
BARNEY, J. B. ve GRIFFIN, R. W., The Management of Organizations, Houghton
Mifflin Company, Boston, 1992.
BEDÜK, Aykut, “Yeni Yönetim Tekniği ‘Benchmarking’ ”, Dış Ticaret Dergisi,
DTM Yayınları, Yıl: 5, Sayı: 19, 2000.
BUDAK, Gülay, “Toplam Kalite Yönetiminde İnsan Kaynakları Planlaması”, CBÜ
İİBF Yönetim ve Ekonomi Dergisi, Sayı:3, ss. 63-73, 1997.
BUMİN, Birol ve ERKUTLU, Hakan, “Toplam Kalite Yönetimi ve Kıyaslama
(Benchmarking) İlişkisi”, G.Ü. İ.İ.B.F. Dergisi, 1, ss. 83-100, 2000.
BURGELMAN, Robert A., MAIDIQUE, Modesto A. ve WHEELWRIGHT, Steven
C., Strategic Management Technology and Innovation, Irwin Homewood, New York,
1995.
CAMELO, Ordaz C., ALKAZAR Martin C. ve VALLE, Fernandez P., “Explanatory
Factors Of Product Innovatıon: The Spanısh”,
http://www.sba.muohio.edu/abas/1999/martinal1.pdf /05-10-2002-04-01
COOPER, Juett R., “A multidimensional approach to adoptation of innovation”,
Management Decision, Volume 36, Number 8, ss. 493-502, 1998.
DAFT, Richard L., Management, 2. Edition, The Dryden Press International Edition,
Tennesse, 1990.
DALE, Barrie ve BUNNEY, Heather, Total Quality Management Blueprint,
Blackwell Publishers, Massachusetts, 1999.
DALE, Barrie ve McQUARTER, Ruth, Managing Business Improvement and
Quality (Implementing Key Tools and Techniques), Blackwell Publishers, Massachusetts,
1998.
DEMİRKIRAN, M., “Toplam Kalite Yönetimi ve Türk Ekonomisine Katkıları”,
Ekonomi ve Yönetim Dergisi, ss. 217-225, 1998.
DRUCKER, Peter F., Management (Tasks, Responsibilities, Practices), Harper &
Row Publishers, New York, 1985.
DRUCKER, Peter F., Gelecek İçin Yönetim, Türkiye İş Bankası Kültür Yayınları,
1995.
DUNCAN, William L., Total Quality Key (Terms and Concepts), Luftig&Warren
International, New York, 1995.
EREN, Erol, Yönetim ve Organizasyon, 5. Baskı, Beta Basım Yayım Dağıtım A.Ş.,
İstanbul, 2001.
FISHER, John G., Benchmarking Yoluyla Performans Nasıl Artırılır, Çeviri:
Ahmet Ünver, Rota Yayınları, İstanbul, 1998.
GOETSCH, David L. ve DAVIS, Stanley B., Quality Management (Introduction to
Total Quality Management for Production, Processing, and Services), Third Edition,
Prentice-Hall Inc., New Jersey, 2000.
KALDER, Toplam Kalite Yönetimi, KalDer Ulusal Kalite Hareketi Eğitim Notları,
KalDer, 2001.
KANJI, Gopal K., “Can total quality management help innovation?”, Total Quality
Management, Vol. 7, No. 1, ss. 3-9, 1996.
MARTIN, Claude R., HORNE, David A. ve SCHULTZ, Anne M., “ The Business to
Business Customer in the Service Innovation Process”, European Journal of Innovation
Management, Volume 2, Number 2, pp.55-62, 1999.
5, ss. 130-141., 2000.
ÖZDAŞLI, Kürşat, “Yaratıcılık mı Yoksa Taklit mi?: Yenilik Sürecinin Başlangıç
Aşamasına İlişkin Bir Analiz”, Süleyman Demirel Üniversitesi Sosyal Bilimler Enstitüsü
Dergisi, Yıl:1, Sayı:2, ss. 67-81, 2005.
PAPIENNIEMI, Jorma, “Creating a model of process innovation for reengineering of
business and manufacturing”, International Journal Production Economics ,60-61 , ss. 95-
101, 1999.
PARAJAGO, Daniel I. ve SOHAL, Amrik S., “TQM and Innovation: a literature
rewiev and a research framework”, Technovation, 21, ss. 539-558, 2001.
PEGES, Carl, Handbook of Strategies and Tools for Learning Company,
Productivity Press, Portland, 1998.
PERLES, G. ve SANTİAGO, M., “The Ethical Dimension of Leadership in the
Programmes of Total Quality Management”, Journal of Business Ethics, 39, ss. 59-66, 2002.
PETERS, Thomas J. ve WATERMAN, Robert H., Yönetme ve Yükseltme Sanatı,
Türkçesi: Selami Sargut, Altın Kitaplar Yayınevi, 1987.
RANSLEY, Derek L., “ Do’s and dant’s of R&D Benchmarking”, Research
Technology Management, Vol. 37, Issue 5, ss. 50-57, 1994.
ROBBINS, Stephen P., Organizational Behaviour, Eight Edition, Prentice-Hall, New
Jersey, 1998.
SARIHAN, Halime İnceler, Teknoloji Yönetimi, Desnet Yayınevi, İstanbul, 1998.
SILA, I ve EBRAHIMPOUR, M., “Examination and Comparison of Critical Factors
of Total Quality Management (TQM) Across Countries”, International Journal of
Production Research, Vol. 41, No. 2, ss. 235-268, 2003.
STAHL, Micheal J., Management (Total Quality in A Global Environment),
Blackwell Publishers, Massachusetts, 1995.
STANLEY, Brown, “Don’t Innovate-imitate”, Sales&Marketing Management, Vol.
147, Issue 1, ss. 24-26, 1995.
TEMTIME, Zelealem T. ve SOLOMON, Getachew H., “TQM and Planning
Behaviour of SMEs in Developing Economies”, The TQM Magazine, Vol. 14, Num. 3, ss.
181-191, 2002.
TERESKO, John, “Managing İnnovation for 150 years”, Industry Week, Vol. 246,
Issue 23, ss. 101-105, 1997.
TIDD, Joe, BESSANT, John ve PAVITT, Keith, Managing Innovation, John
Willey&Sons, Chiester, 1999.
ÜLGEN, Hayri ve MİRZE, Kadir, İşletmelerde Stratejik Yönetim, Literatür
Yayıncılık, İstanbul, 2004.
WHITE, Rupert E., Daha İyi Nasıl Takım Lideri, Tercüme: Ali Çimen, Timaş
Yayınları, İstanbul, 1998.
http://konicaminolta.com/environmet/pdf/report/konica/2003/c3.pdf, (01-03-2006)
Thank you for copying data from http://www.arastirmax.com
