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Bir Akademik Çevrede Uzman ve Deneyimsiz Kullanıcıların Etiketleme Davranışlarının Boyutları

Expert vs. Novices Dimensions of Tagging Behaviour in an Educational Setting

Journal Name:

  • Bilgi Dünyası

Publication Year:

  • 2012

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Abstract (2. Language): 
The organization and representation of information and knowledge have always been exclusively in the domain of professionals and experts. This has begun to change with the development of folksonomies as alternative, user-generated models of organizing information. The aim of this paper is to research the efficiency in tagging and folksonomy. The flexibility of tagging allows users to classify their collections of items in the ways that they find useful, but the personalized variety of terms can present challenges when searching and browsing. In order to determine the efficiency of tagging research evidence about the nature of tagging and tagging behaviour of specific user groups is needed. This paper contributes to research findings in this domain by presenting findings from a study exploring differences in expert and novices tagging. The research was conducted by giving freshman students, with no prior knowledge of tagging or indexing and therefore determined as novices, an article in the social bookmarking service Delicious. Based only on title, subtitle and abstract of the article every student was supposed to assign tags to that article and do the same after reading the whole article. The same procedure was repeated with postgraduate students from the Department of Information Sciences with sufficiently experience and knowledge in tagging and indexing. In this way differences or similarities between tagging by more advanced users and tagging by average / amateur users could be analyzed and compared. The research has surfaced differences in tag numbers and tag distributions. The findings indicate more precision and consistency in tagging of the expert group, indicating that education in tagging could raise the quality of folksonomies on the long term.
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Abstract (Original Language): 
Bilginin düzenlenmesi ve sunulması özellikle uzmanların ilgi alanını oluşturmuştur. Bu durum, bilginin düzenlenmesinde bir seçenek sunan ve kullanıcı tarafından üretilen modeller olarak görülen folksonomilerin gelişmesiyle değişmeye başlamıştır. Bu çalışmanın amacı etiketleme vefolksonominin etkisini araştırmaktır. Etiketlemenin esnek yapısı, kullanıcılara kendi dermelerindeki bilgi kaynaklarını faydalı buldukları yöntemlerle sınıflandırmalarına olanak sağlamaktadır. Buna rağmen farklı kişiselleştirilmiş kavramlar, arama yaparken ve görüntülerken bazı zorluklara neden olabilmektedir. Etiketlemenin etkililiğini belirleyebilmek için, etiketlemenin doğası ve özel kullanıcı gruplarının etiketleme davranışı hakkında araştırma yapmak gereklidir. Bu araştırma, uzman ve deneyimsiz kullanıcılar arasındaki farkı belirlemeyi amaçlayan bir çalışmadan elde edilen bulguları sunmakta, ilgili alana katkı sağlamaktadır. Araştırma aynı zamanda, etiketleme veya indeksleme hakkında bilgisi olmayan ve “deneyimsiz kullanıcılar” olarak tanımlanan Üniversite 1. sınıf öğrencilerine sosyal işaretleme hizmeti sunan Delicious’da yer alan bir makale verilerek gerçekleştirilmiştir. Her öğrenciden, makalenin sadece başlık, alt başlık ve özünü bilerek onu etiketlemesi ve sonra makalenin tümünü okuyarak bir kez daha aynı işi yapması beklenmiştir. Aynı süreç Bilgi Bilim Bölümünde etiketleme ve indeksleme konusunda yeterli deneyim ve bilgiye sahip olan lisansüstü öğrencilerle tekrarlanmıştır. Deneyimli, orta düzeydeki ve deneyimsiz kullanıcıların etiketleme davranışları arasındaki farklılıklar ve benzerlikler bu yolla analiz edilmiş ve karşılaştırılmıştır. Araştırma, etiket numaraları ve etiket dağılımlarındaki farklılıkları ortaya koymaktadır. Uzman grubun etiketleme davranışlarında daha kesin ve daha tutarlı bulgulara rastlanmış, ayrıca uzun dönemde etiketleme eğitiminin folksonomilerin niteliğini artıracağı sonucu elde edilmiştir.
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