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Kurumsal Bilgi Kaynağı Olarak E-posta Yönetim Sistemleri

E-mail Management Systems as an Enterprise Information Resource

Journal Name:

  • Bilgi Dünyası

Publication Year:

  • 2012

Key Words:

Keywords (Original Language):

Author NameUniversity of Author
Abstract (2. Language): 
This study examines the universal usage and management of e-mail communication and compares with the data, gathered from 28 Turkish institutions. This is a descriptive research in nature and the quantitative data were collected through surveys. It is expected that the results on e-mail communication and its usage styles will shed a ligth into researcher who are working on system development. One of the basic problems of organizational e-mail management systems are lack of e-mail systems including message creation, maintenance, disposition, and long term preservation. Furthermore, the results indicate that integration of human resources management, financial and administrative management systems and archival management systems with e-mail managment system is another major problem.
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Abstract (Original Language): 
Çalışmada, e-posta kullanımı ve yönetimine ilişkin uluslararası koşullar incelenmekte, bu çerçevede Türkiye’de 28 kurum örneğinde gerçekleştirilen anket verileri değerlendirilmektedir. Betimleme yönteminin kullanıldığı çalışmada literatür incelemesi ve anket tekniklerine dayanarak gerekli veriler elde edilmiştir. Araştırmada e-posta kullanımına ilişkin elde edilen verilerin, ilgili alanda sistemler geliştirmeye çalışan araştırmacılara yardımcı olması beklenmektedir. Kurumsal e-posta yönetimine ilişkin temel sorunlar arasında mesajların üretimi, düzenlenmesi, ayıklanması ve uzun süre korunmasını içeren e-posta yönetim sistemlerinin geliştirilmesi yer almaktadır. Ayrıca insan kaynakları, mali ve idari konuların yönetimi ile belge ve arşiv yönetimi çalışmalarını kapsamına alan, içerisine e-posta yönetiminin de dâhil olduğu sistemlerin bütünleştirilmesi güncel araştırma konuları arasındadır.
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