Adler, A. (1999) Normal Yaşamda ve İş Yaşamında Psikolojik
Aktivite, (Çeviren: Belkıs Çorakçı), İstanbul, Say Yayınevi.
Arnold, J. ve Davey, K.M. (1999) “Graduates’ Work
Experiences as Predictors of Organisational Commitment,
Intention to Leave, and Turnover: Which Experiences Really
Matter?” Applied Psychology: An International Review, 48(2):
211-238.
Aryee, S., Budhwar, P.S. ve Chen, Z.X. (2002) “Trust as
a Mediator of the Relationship between Organizational Justice
and Work Outcomes: Test of a Social Exchange Model”
Journal of Organizational Behavior, 23(3): 267-285.
Bassi, L. J., ve Diğerleri (2000) Profiting from Learning:
Do Firms. Investments in Education and Training Pay Off?,
An ASTD/Saba White Paper.
Bayazıt, Ö. (1998) “Toplam Kalite Yönetiminin Yürütülmesinde
Önemli Bir Araç: Kalite Çemberleri” Ankara
Üniversitesi SBF Dergisi, 53(1): 95-105.
Beauregard, T.A. ve Henry, L.C. (2009) “Making the
Link between Work-Life Balance Practices and Organizational
Performance” Human Resource Management Review, 19:
9-22.
Beh, L. ve Rose, R.C. (2007) “Linking QWL and Job
Performance: Implications for Organizations” Performance
Improvement, 46(6): 30-35.
Bowditch, J.L. ve Buono, A.F. (1994) A Primer on Organizational
Behavior, USA: John Wiley and Sons Inc.
Browne, J. H. (2005) “High Performance Work Strategies:
Empowerment or Repression For The Working
Class?” Journal of Business & Economics Research, 3(7):
1-4.
Can, A. (1991) “Çalışma Hayatının Kalitesinin Geliştirilmesi”
Ankara, I. Verimlilik Kongresi MPM Yayınları: 454:
89-101.
Carayon, P. ve Smith, M.J. (2000) “Work Organization
and Ergonomics” Applied Ergonomics, 31: 649-662.
Carmeli, A., Elizur, D. ve Yaniv, E. (2007) “The Theory
of Work Commitment: A Facet Analysis” Personnel Review,
36(4): 638-649.
Cooper, C.L. (2009) “The Transition from the Quality
of Working Life to Organizational Behavior: The First Two
Decades” Journal of Organizational Behavior, 30: 3–8.
Da Silva, N., Hutcheson, J., ve Wahl, G.D. (2010)
“Organizational Strategy And Employee Outcomes: A Person–
Organization Fit Perspective” The Journal of Psychology,
144(2): 145-161.
Danford, A. ve Diğerleri (2008) “Partnership, High Performance
Work Systems and Quality of Working Life” New
Technology, Work and Employment, 23(3): 151-166.
DeConinck, J.B. ve Stilwell, C.D. (2004) “Incorporating
Organizational Justice, Role States, Pay Satisfaction and
Supervisor Satisfaction in a Model of Turnover Intentions”
Journal of Business Research, 57: 225-231.
Demir, M. (2002) “Konaklama İşletmelerinde İnsan
Kaynakları Kapsamında İşgücü Devir Hızının Analizi ve
Muğla Bölgesi Örneği” Yayınlanmamış Yüksek Lisans Tezi,
İzmir, DEÜ Sosyal Bilimler Enstitüsü.
Demir, M. ve Tütüncü, O. (2010) “Ağırlama İşletmelerinde
Örgütsel Sapma ile İşten Ayrılma Eğilimi
Arasındaki İlişki” Anatolia: Turizm Araştırmaları Dergisi,
61(1): 64-74.
Demir, M. (2010) “Duygusal Zekanın İnsan Kaynakları
Seçimindeki Etkisi: Konaklama İşletmelerinde Yöneticiler
Üzerine Bir Araştırma” Uluslararası İnsan Bilimleri Dergisi,
7(1): 1066-1081.
Fields, D., Pang, M. ve Chiu, C. (2000) “A Comparative
Field Study of the Effects of Distributive and Procedural
Justice in Hong Kong” Journal of Organizational Behaviour,
21(5): 547-562.
Fields, M. W. ve Thacker, J. W. (1992) “Influence of
Quality of Work Life on Company and Union Commitment”
Academy of Management Journal, 35(2): 439-450.
Fox, S., Spector, P.E. ve Miles, D. (2001) “Counterproductive
Work Behavior (CWB) in Response to Job Stressors
and Organizational Justice: Some Mediator and Moderator
Tests for Autonomy and Emotions” Journal of Vocational Behavior,
59(3): 291-309.
Garg, P. ve Rastogi, R. (2006) “New Model of Job Design:
Motivating Employees’ Performance” Journal of Management
Development, 25(6): 572-587.
Genaidy, A., Abdallah, S., Salem, O., Karwowski, W. ve
Shel, R. (2002) “The Fundamentals of Work System Compatibility
Theory: An Integrated Approach to Optimization
Sonuçta işgörenlerin işte kalma niyetinde çalışma
yaşamı kalitesinin etkisi olduğu ve bu iki faktörün
işe devamsızlık davranışını etkilediği bulgusuna ulaşılmıştır.
İşgörenler açısından önemli olduğu kadar
örgütler açısından da önem taşıyan, çalışanların işte
tutulması konusunda çalışma yaşamı kalitesinin iyileştirilmesi
üzerine daha kapsamlı ve çok boyutlu
araştırmaların yapılması hem araştırmacılar hem de
örgütler için önemli bir kaynak teşkil edecektir.
KAYNAKLAR
İşgörenlerin Çalışma Yaşamı Kalitesi Algılamalarının İşte Kalma Niyeti ve İşe Devamsızlık ile İlişkisi
463
of Human Performance at Work”, Theoretical Issues in Ergonomics
Science, 3(4): 346-368.
Giesecke, J. (2007) Emotional Intelligence, Lincoln, University
of Nebraska-Faculty Publications.
Gilbert, B. (1989) “The Impact of Union Involvement
on the Design and Introduction of Working Life” Human
Relations, 42(12): 1057-1078.
Gillespie, M.A., Denison, D.R., Haaland, S., Smerek,
R. ve Neale, W.S. (2008) “Linking Organizational Culture
and Customer Satisfaction: Results from Two Companies in
Different Industries” European Journal of Work and Organizational
Psychology, 17(1): 112-132.
Gupta, A. K. ve Govindarajan, V. (2000) “The Social
Ecology of a Knowledge Machine” Sloan Management Review,
42(1): 71-80.
Guthrie, J. P. (2000) “Alternative Pay Practices and
Employee Turnover: An Organization Economics Perspective”
Group & Organization Management, 25(4): 419-439.
Harris, D.H. (2000) “The Benefits of Exit Interviews”
Information Systems Management, 17(3): 17-20.
Hian, C.C. ve Einstein, W.O. (1990) “Quality of Work
Life (QWL): What Can Unions Do?” SAM Advanced Management
Journal, 55(2): 17-22.
Huzzard, T. (2003) The Convergence of the Quality of
Working Life and Competitiveness, Stockholm, National Institute
for Working Life.
Joreskog, K. ve Sorbom, D. (2001) LISREL 8: User’s Reference
Guide, Uppsala, Scientific Software International Inc.
Kandasamy, I. ve Ancheri, S. (2009) “Hotel Employees’
Expectations of QWL: A Qualitative Study” International
Journal of Hospitality Management, 28: 1-10.
Keser, A. (2005) “Çalışma Yaşamı ile Yaşam Doyumu
İlişkisine Teorik Bakış” Prof.Dr. Toker Dereli’ye Armağan,
İstanbul Üniversitesi İktisat Fakültesi Dergisi, 897-913.
Kozak, M.A. ve Akçay, A.D. (2010) Otel Çalışanlarının
İşte Kalma Niyeti Üzerine Bir Uygulama, V. Lisansüstü
Turizm Öğrencileri Araştırma Kongresi Bildiriler Kitabı, 356-
376.
Lauver, K.J., ve Kristof-Brown, A. (2001) “Distinguishing
between Employees’ Perceptions of Person-Job and Person-
Organization Fit” Journal of Vocational Behavior, 59(3):
454-470.
Liou, K.T. (1998) “Employee Turnover Intention and
Professional Orientation: A Study of Detention Workers”
Public Administration Quarterly, 22(2): 161-175.
Liu, B., Liu, J. ve Hu, J. (2010) “Person-Organization
Fit, Job Satisfaction, and Turnover Intention: An Empirical
Study in the Chinese Public Sector” Social Behavior and Personality,
38 (5): 615-626.
Lowe, G.S. (2001) “Quality of Work-Quality of Life”
Work/Life Balance and Employee Wellness Strategies Conference,
14 May 2001, Edmonton.
Markey, R., Lamm, F., Harris, C., Ravenswood, K. ve
Williamson. D. (2008) “Improving Productivity through
Enhancing Employee Wellness and Well-being” (Workshop
10: The Role of Participation for Occupational Health and
Safety and a Good Working Life) Third European Congress
of the Work and Labour Network, 24-26 September, Rome.
Martel, J.P. ve Dupuis, G. (2006) “Quality of Work
Life: Theoretical and Methodological Problems, and Presentation
of a New Model and Measuring Instrument” Social
Indicators Research, 77: 333-368.
Meister, D. (2001) “Basic Premises and Principles of
Human Factors Measurement” Theoretical Issues in Ergonomics
Science, 2(1): 1-22.
Meyer J.P. ve Allen, N.J. (1997) Commitment in Workplace,
Theory, Research and Application, London, Sage.
Meyer, J. P. ve Allen, N. J. (1991) “A Three-Component
Conceptualization of Organizational Commitment” Human
Resources Management Review, 1: 61-89.
Meyer, J.P., Stanley, D.J., Herscovitch, L. ve Topolnytsky,
L. (2002) “Affective, Continuance, and Normative Commitment
to the Organization: A Meta-analysis of Antecedents,
Correlates, and Consequences” Journal of Vocational
Behavior, 61: 20-52.
Moody, R. W. (2000) “Going, Going, Gone” Internal
Auditor, 57(3): 36-41.
Morrow, P.C., McElroyb, J.C., Laczniakc, K.S. ve Fenton,
J.B. (1999) “Using Absenteeism and Performance to
Predict Employee Turnover: Early Detection through Company
Records” Journal of Vocational Behavior, 55: 358-374.
Mowday, R., Porter, L., ve Steers, R. (1982) Employee-
Organization Linkages: The Psychology of Commitment, Absenteeism
and Turnover, New York, Academic Press.
Namasivayam, K. ve Zhao, X. (2007) An Investigation
Of the Moderating Effects of Organizational Commitment
on the Relationships Between Work–Family Conflict and
Job Satisfaction Among Hospitality Employees in India, Tourism
Management, 28: 1212-1223.
Newstorm, J. ve Davis, K. (1997) Organzational Behavior,
Human Behavior at Work, NewYork, McGraw Hill.
Nichols, L.T. (2001) “Parsons and Simmel at Harvard:
Scientific Paradigms and Organizational Culture” in Talcott
Parsons Today: His Theory and Legacy in Contemporary Sociology
(ed. A. Javier Trevino and Neil J. Smelser), 1-28, USA,
464
Mahmut DEMİR
Rowman & Littlefield.
Niemela, R., Hannulab, M., Rautioa, S., Reijulaa, K. ve
Railioc, J. (2002) “The Effect of Air Temperature on Labour
Productivity in Call Centres-A Case Study” Energy and Buildings,
34: 759-764.
Otto, A. ve Bourguet, C. (2006) “Quality of Work Life
Programs in U.S. Medical Schools: Review and Case Studies”
CUPA-HR Journal, Spring/Summer, 17-26.
Özgen, H., Öztürk A. ve Yalçın A. (2002) İnsan Kaynakları
Yönetimi, Adana, Nobel Kitabevi.
Özkalp, E. ve Kırel, Ç. (2001) Örgütsel Davranış, Eskişehir,
Anadolu Üniversitesi Eğitim, Sağlık ve Bilimsel Araştırma
Çalışmaları Vakfı Yayınları.
Pizam, A. ve Thornburg, S.W. (2000) “Absenteeism
and Voluntary Turnover in Central Florida Hotels: A Pilot
Study” International Journal of Hospitality Management, 19:
211-217.
Rethinam, G.S. ve Ismail, M. (2008) “Constructs of
Quality of Work Life: A Perspective of Information and
Technology Professionals” European Journal of Social Sciences,
7(1): 58-70.
Riehl, B. (2000) “Job Enrichment: One Avenue to Retaining
Strong Staff and Providing Quality Service or They
Really can do More than Interpret” PEPNet 2000, 247-251.
Rose, M. (2003) “Good Deal, Bad Deal? Job Satisfaction
in Occupations” Work, Employment and Society, 17 (3):
503-530.
Rose, R.C., Beh, L., Uli, J. ve Idris, K. (2006) “An
Analysis of Quality of Work Life (QWL) and Career- Related
Variables” American Journal of Applied Sciences, 3(12):
2151-2159.
Saraji, G. N. ve Dargahi, H. (2006) “Study of Quality
of Work Life (QWL)” Iranian Journal Public Health, 35(4):
8-14.
Schulze, N. (1998) “Yaşam Kalitesini Yükselten Temel
Unsur Olarak İşin İnsancıllaştırılması” 6. Ergonomi Kongresi,
Ankara, M. P. M. Yayınları, 519-532.
Shoaf, C., Genaidy, A., Karwowski, W. ve Huang, S.W.
(2004) “Improving Performance and Quality of Working
Life: A Model for Organizational Health Assessment in
Emerging Enterprises” Human Factors and Ergonomics in
Manufacturing, 14(1): 81-95.
Şimşek, Ö. F. (2007) Yapısal Eşitlik Modellemesine Giriş:
Temel İlkeler ve LISREL Uygulamaları, Ankara, Ekinoks Yayınevi.
Şimşek, Ş., Akgemci, T. ve Çelik, A. (1998) Davranış Bilimlerine
Giriş ve Örgütlerde Davranış, Ankara, Nobel Yayın
Dağıtım.
Sirgy, M. J., Efraty, D., Siegel, P. ve Lee, D.J. (2001)
“A New Measure of Quality of Work Life (QWL) Based on
Need Satisfaction and Spillover Theories” Social Indicators
Research, 55(3): 241-302.
Sivadas, E. ve Baker-Prewitt, J.L. (2000) “An Examination
of the Relationship between Service Quality, Customer
Satisfaction, and Store Loyalty” International Journal of Retail
& Distribution Management, 28(2): 73-82.
Syptak, J.M., Marsland, D.W. ve Ulmer, D. (1999) “Job
Satisfaction: Putting Theory into Practice Family” Practice
Management, 6(9): 26-31.
Timossi, L. S., Francisco, A.C., Junior, G.S. ve Xavier,
A.A.P (2008) “Evaluation of Quality of Work Life: An
Adaptation from the Walton’s QWL Model” XIV. International
Conference on Industrial Engineering and Operations
Management, 13-16 October, Rio de Janeiro.
Trau, R.N.C. ve Härtel, C.E. (2007) “Contextual Factors
Affecting Quality of Work Life and Career Attitudes of
Gay Men” The Employee Responsibilities and Rights Journal,
19(3): 207-219.
Tütüncü, Ö. (2000) “Karayolu İşletmelerinde İşten Ayrılma
Eğilimin Analizi” Dokuz Eylül Üniversitesi Sosyal Bilimler
Enstitüsü Dergisi, 2(4): 106-121.
Virick, M., Lilly, J.D. ve Casper, W.J. (2007) “Doing
More with Less an Analysis of Work Life Balance among
Layoff Survivors” Career Development International, 12(5):
463-480.
Walton, R.E., (1975) “Criteria for Quality of Working
Life” In: Davis, L.E., Cherns, A.B. (Eds.) The Quality of
Working Life, New York, The Free Press and Associates, 91-
104.
Wong, C.S. ve Law, K.S. (2002) “The Effects of Leader
and Follower Emotional Intelligence on Performance and
Attitude: An Exploratory Study” The Leadership Quarterly,
13: 243-274.
Yüksel, İ. (2004) “Çalışma Yaşamı Kalitesinin Tipik ve
Atipik İstihdam Açısından İncelenmesi” Doğuş Üniversitesi
Dergisi, 5(1): 47-58.
Yüksel, Ö. (1998) İnsan Kaynakları Yönetimi, Ankara,
Gazi Kitabevi.
Thank you for copying data from http://www.arastirmax.com
