MÜZİĞİN TÜKETİM DAVRANIŞI ÜZERİNE ETKİLERİ

AKKUŞ, Gülşah; (2008), Hizmet Pazarlamasının Bir Unsuru Olarak Fiziksel
Kanıtlar ve Otel İşletmelerinde Hizmet Atmosferi Oluşturulması,
Malatya: İnönü Üniversitesi Sosyal Bilimler Enstitüsü (Yayınlanmamış
Yüksek Lisans Tezi).
ARENI, Charles S.; (2003), “Examining Managers’ Theories of How
Atmospheric Music Affects Perception, Behaviour and Financial
Performance”, Journal of Retailing and Consumer Services, 10,
ss.263-274.
ARENI, Charles S. ve David Kim; (1993), “The Influence of BackgroundMusic
on Shopping Behavior: Classical Versus Top-Forty Music in a Wine
Store”, Advances in Consumer Research, 20, ss.336-340.
BAILEY, Nicole ve Charles S. ARENI; (2006), “When a Few Minutes Sound
Like a Lifetime: Does Atmospheric Music Expand or Contract
Perceived Time?”, Journal of Retailing, 82(3), ss.189-202.
BAKER, Julie; Druv GREWAL ve A. PARASURAMAN; (1994), “The
Influence of Store Environment on Quality Inferences and Store
Image”, Journal of the Academy ofMarketing Science, 22, ss.338-349.
BAKER, Julie ve Michaelle CAMERON; (1996), “The Effects of the
Environment on Affect and Consumer Perception of Waiting Time: An
Integrative Review and Research Propositions”, Journal of the Marketing
Science, 24, ss.328-339.
BITNER, Mary Joe; (1992) “Servicescapes: The Impact of Physical
Surroundings on Customers and Employees”, Journal of Marketing,
56, ss.57-71.
BROEKEMIER, Greg; Ray MARQUARDT ve James W. GENTRY; (2008),
“An Exploration of Happy / Sad and Liked/Disliked Music Effects on
Shopping Intentions in a Women’s Clothing Store Service Setting”,
Journal of Services Marketing, 22, ss.59-67.
CAMERON, Michaelle A.; Julie BAKER; Mark PETERSON ve Karin
BRAUNSBERGER; (2003), “The Effects of Music, Wait-length
Evaluation, and Mood on a Low-cost Wait Experience”, Journal of
Business Research, 56, ss.421-430.
DONOVAN, Robert J. ve John R. ROSSITER; (1982), “Store Atmosphere: An
Enviromental Psychology Approach”, Journal of Retailing, 58(1),
ss.34-57.
EROĞLU, Sevgin A.; Karen A. MACHLEIT ve Jean-Charles CHEBAT;
(2005), “The Interaction of Retail Density and Music Tempo: Effects
on Shopper Responses”, Psychology ofMarketing, 22(7), ss.577-589.
Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, Sayı: 32, Ocak-H 316 aziran 2009, ss.303-317
HERRINGTON, J. Duncan ve Louis M. CAPELLA; (1996), “Effects of Music
in Service Environments: A Field Study”, Journal of Services Marketing,
10(2), ss.26-41.
HERRINGTON, J. Duncan ve Louis M. CAPELLA; (1994), “Practical
Applications of Music in Service Settings”, Journal of Services Marketing,
8(3), ss.50-65.
HOFFMAN, K. Douglas ve J. E. G. BATESON; (1997), Essentials of
Services Marketing, The Dryden Press, USA.
HUI, Michael K.; Laurette DUBÉ ve Jean-Charles CHEBAT; (1997), “The
Impact of Music on Consumers’ Reactions to Waiting for Services”,
Journal of Retailing, 73(1), ss.87-104.
JACOB, Celine; (2006), “Styles of Background Music and Consumption in a
Bar: An Empirical Evaluation”, HospitalityManagement, 25, ss. 716-720.
KELLARIS, J. J. ve M. B. ALTSECH; (1992), “The Experience of Time as a
Function of Musical Loudness and Gender of Listener”, Advances in
Consumer Research, 19, ss.725-729.
KELLARIS, James J. ve Robert J. KENT; (1991), “Exploring Tempo and
Modality Effects on Consumer Responses to Music”, Advances in
Consumer Research, 18, ss.243-248.
KELLARIS, James J. ve Robert J. KENT; (1992), “The Influence of Music on
Consumers’ Temporal Perceptions: Does Time Fly Away When You’re
Having Fun?”, Journal of Consumer Psychology, 1, ss.365-376.
KELLARIS, James J. ve Susan P. MANTEL; (1994), “The Influence of Mood
and Gender on Consumers' Time Perceptions”, Advances in
Consumer Research, 21, ss.514-518.
KELLARIS, James J.; Susan P MANTEL ve M. B. ALTSECH; (1996),
“Decibels, Disposition, and Duration: The Impact of Musical Loudness
and Internal States on Time Perceptions”, Advances in Consumer
Research, 23, ss.498-503.
KELLARIS James J. ve Ronald C. RICE; (1993), “The Influence of Tempo,
Loudness, and Gender of Listener on Responses to Music”, Psychology
& Marketing, 10, ss.15-29.
KOTLER, Philip; (1973-1974), “Atmospherics as a Marketing Tool”, Journal
of Retailing, 49(4), ss.48-64.
MATTILA, Anna S. Ve Jochen WIRTZ; (2001), “Congruency of Scent and
Music as a Driver of In-store Evaluations and Behavior”, Journal of
Retailing, 77, ss.273-289.
MCDONNELL, John; (2007), “Music, Scent and Time Preferences for Waiting
Lines”, International Journal of Bank Marketing, 25(4), ss.223-237.MILLIMAN, Ronald E.; (1982), “Using Background Music to Affect the
Behavior of Supermarket Shoppers”, Journal ofMarketing, 46, ss.86-91.
MILLIMAN, Ronald E.; (1986), “The Influence of Background Music on the
Behavior of Restaurant Patrons”, Journal of Consumer Research, 13,
ss.286-289.
NORTH, Adrian C. ve David J. HARGREAVES; (1999), “Can Music Move
People?: The Effects of Musical Complexity and Silence on Waiting
Time”, Environment and Behavior, 31, ss. 136-149.
NORTH, Adrian C.; Amber SHILCOCK ve David J. HARGREAVES; (2003),
“The Effect of Musical Style on Restaurant Customers’ Spending”,
Environment and Behavior,35, ss.712-718.
NORTH, Adrian C.; Mark TARRANT ve David J. HARGREAVES; (2004),
“The Effects of Music on Helping Behavior: A Field Study”,
Environment and Behavior, 36, ss.266-275.
OAKES, Steve; (2000), “The Influence of the Musicscape within Service
Environments”, Journal of Services Marketing, 14 (7), ss.539-556.
ODABAŞI, Yavuz. ve GÜLFİDAN, Barış.; (2002), Tüketici Davranışı, Kapital
Medya Yayınları A.Ş., İstanbul, 404s.
SPANGENBERG, Eric R.; Bianca GROHMANN ve David E. SPROTT;
(2005), “It’s Beginning to Smell (and Sound) a lot Like Christman: The
Interactive Effects of Ambient Scent and Music in a Retail Setting”,
Journal of Business Research, 58, ss.1583-1589.
SWEENEY, Jillian C. ve Fiona WYBER; (2002), “The Role of Cognition and
Emotions in the Music-Approach- Avoidance Behavior Relationship”,
Journal of Services Marketing,16(1), ss.51-69.
WILSON, Stephanie.; (2003), “The Effect of Music on Perceived Atmosphere
and Purchase Intentions in a Restaurant”, Psychology of Music, 31, ss.
93-112.
YALCH, Richard F. ve Eric R. SPANGENBERG; (1990), “Effects of Store
Music on Shopping Behavior”, The Journal of Consumer Marketing,
7, ss.55-63.
YALCH, Richard F. ve Eric R. SPANGENBERG; (1993), “Using Store Music
for Retail Zoning: A Field Experiment”, Advances in Consumer
Research, 20, ss.632-636.
YALCH, Richard F. ve Eric R. SPANGENBERG; (2000), “The Effects of
Music in a Retail Setting on Real and Perceived Shopping Times”,
Journal of Business Research, 49, ss.139-147.