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Sostenibilidad de los sistemas de mejora continua en la industria: Encuesta en la Comunidad Autónoma Vasca y Navarra

Sustainability of continuous improvement systems in industry: Survey of BAC and Navarre.

Journal Name:

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DOI: 
doi: 10.3926/ic.2010.v6n1.p51-77
Abstract (2. Language): 
This article will examine the level of sustainability for companies in Continuous Improvement Management and the factors which are supporting sustainability during time, through a survey to 350 companies of Basque Autonomous Community and Navarra in June of 2009. The study presents some data about the development of the improvement systems. Then, factors that companies have related to the abandonment of improvement systems are analysed. Since improvement systems are based on workers’ participation, this study characterizes this participation. Finally, the elements which have been used in the improvement systems by the companies are analyzed, and how objectives and indicators are used in their management system. To conclude, the following key issues are emphasized: a higher involvement of workforce in improvement systems, the integration of improvement system in the management system and the establishment of associated indicators to the system.
Abstract (Original Language): 
Este artículo analiza el grado de sostenibilidad de las empresas en la gestión de la mejora continua y los factores que apoyan la sostenibilidad en el tiempo, a través de una encuesta enviada a 350 empresas de la Comunidad Autónoma Vasca y Navarra durante el mes de junio de 2009. El estudio presenta datos sobre la evolución de los sistemas de mejora en los últimos años, y la implantación de las distintas metodologías utilizadas. A continuación realiza un análisis de los factores que las empresas asocian con el abandono de los sistemas de mejora. Dado que los sistemas de mejora se basan en la participación de las personas, el estudio caracteriza cómo es dicha participación. Finalmente se analizan los elementos que las empresas utilizan en sus sistemas de mejora, y en qué grado se han introducido indicadores y objetivos en la gestión de la mejora. Como conclusiones se apuntan las siguientes claves para la mejora sostenible: una mayor implicación del personal directo en el sistema de mejora continua, la integración del sistema de mejora continua en la organización y el establecimiento de indicadores asociados al sistema.
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