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Identifying Agents and Effective Agents on Knowledge Management Maturity-Case Study of Mellat Bank Branches in Tehran

Journal Name:

  • International Journal of Science and Engineering Investigations

Publication Year:

  • 2016

Key Words:

Author NameUniversity of Author
Abstract (2. Language): 
An organization success depends on attaining to pre- defined objectives and its maturity, its ability in maintain or develop performance in long-term and as a result, stack holders satisfaction continuity. Success in organization management literature has been replaced by organizational maturity. Organization successfulness follows two performance and targeting concept and evaluates pre-defined purposes. On the other hand, knowledge is considered as the reliable resource to create stable competitive advantage in organization. In this research, we introduce knowledge management and models and organization maturity and then we recognize effective agents and indexes on knowledge management maturity. Also, we consider indexes prioritization and determine their weights. Then, we develop management maturity model based on these agents and indexes .we consider current position or maturity level of an organization according to these maturity model.
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REFERENCES

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