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İnsan kaynakları yönetimi uygulamalarının bilgi işçilerinin işten ayrılma niyetine etkisinde duygusal bağlılığın aracılık ve düzenleyicilik rolü

The mediating and moderating role of affective commitment in the effect of human resource management practices on turnover intention of knowledge workers

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Abstract (2. Language): 
The present study aims to investigate the effects of satisfaction from Human Resource Management (HRM) practices on knowledge workers’ affective commitment and turnover intentions and whether affective commitment has mediating and moderating role on relationship between HRM practices and turnover intention. Hypotheses of the study were tested with a sample of 259 knowledge workers of large-scale enterprises in defense sector, Ankara. As a result of this study, it was determined that knowledge workers’ satisfaction from HRM practices was effective on promoting affective commitment and reducing turnover intentions. In addition, the result demonstrated that affective commitment had partial mediating and moderating role on relationship between HRM practices and turnover intention. Based on the findings, effective HRM practices might indirectly contribute to organizational success by affecting commitment and staying in organization of knowledge workers.
Abstract (Original Language): 
Bu çalışmanın amacı; İnsan Kaynakları Yönetimi (İKY) uygulamalarından duyulan memnuniyetin, bilgi işçilerinin duygusal bağlılığına ve işten ayrılma niyetine olan etkisini tespit etmek ve İKY uygulamalarından duyulan memnuniyet ile işten ayrılma niyeti ilişkisinde duygusal bağlılığın aracılık ve düzenleyicilik rolü olup olmadığını saptamaktır. Araştırmanın hipotezleri, Ankara’da savunma sektöründe faaliyet gösteren büyük ölçekli işletmelerde çalışan toplam 259 bilgi işçisinden oluşan bir örneklem üzerinde test edilmiştir. Araştırma sonucunda, bilgi işçilerinin İKY uygulamalarından duyduğu memnuniyetin, duygusal bağlılığın sağlanmasında ve işten ayrılma niyetinin azaltılmasında etkili olduğu tespit edilmiştir. Buna ilave olarak, duygusal bağlılığın, İKY uygulamaları ve işten ayrılma niyeti ilişkisinde kısmi aracılık ve düzenleyicilik rolüne sahip olduğu görülmüştür. Çalışmanın bulgularından hareketle etkili İKY uygulamalarının, bilgi işçilerinin duygusal bağlılıklarını ve işte kalma niyetlerini etkilemek suretiyle, örgütsel başarıya dolaylı katkı sağladığı ifade edilebilir.

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