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Türkiye’deki Lojistik İşletmelerde Bulut Bilişim Uygulamalarının Benimsenmesi: Keşifsel Bir Araştırma

Cloud Computing Adoption in Logistics Firms in Turkey: An Exploratory Study

Journal Name:

  • Ordu Üniversitesi Sosyal Bilimler Araştırmaları Dergisi

Publication Year:

  • 2017

Key Words:

Keywords (Original Language):

Author NameUniversity of AuthorFaculty of Author
Abstract (2. Language): 
The purpose of this article is to contribute to a growing body of research on cloud computing, by studying logistics sector in a developing country. In this study the judgement sampling method is used in determining the sample so as to get information to find out the impact of Technological, Organizational and Environmental (TOE) context factors in the adoption of cloud computing. Research has been performed through a descriptive research method. The sample size in the study represents 10 logistics firms in various sizes and the interviews are performed in September-October, 2014 in Turkey. There are a number of important findings. First of all, most of the participants are aware of the cloud computing however there are also some who do not have knowledge about cloud computing yet. The main reasons of using computing are found parallel with literature such as: competing with the continuously changing technology requirements, outsourcing IT technology related issues to experts and reducing costs. The reasons for not using cloud computing are as stated as privacy, the importance given to “data ownership”, insufficiency of service providers, privacy related risks and incompatibility with legal processes. One of the most important necessities for adopting cloud computing is realizing compatibility of technology infrastructure of firms with technological infrastructure of suppliers, stakeholders and government. Most important academic contribution is adding a new variable to Technology dimension of TOE framework. “Type of application” is a new variable in the “Technology” dimension of TOE model. Firms adopt cloud computing depending on the properties of application. Expectations are most heavily focused on service level of service providers and it is emphasized that logistics companies require special logistics applications in the clouds from service providers. The research is one of the few studies looking for the dimensions of cloud computing adoption in logistics sector in a developing country. The research both contributes to cloud computing literature and logistics literature.
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Abstract (Original Language): 
Bu makalenin amacı, gelişmekte olan bir ülkede lojistik sektörünü inceleyerek bulut bilişim ile ilgili araştırmalara katkı sağlamaktır. Bu araştırmada; örneklemin belirlenmesinde yargısal örnekleme yöntemi kullanılmıştır. Araştırma bulut bilişim uygulamalarının benimsenmesinde teknolojik, örgütsel ve çevresel faktörlerin etkisini belirlemeyi amaçlamaktadır. Çalışmada betimleyici araştırma yöntemi kullanılmıştır. Örneklemde farklı büyüklükteki 10 lojistik firması bulunmaktadır. Örneklemde blunan 10 lojistik firması ile Eylül-Ekim 2014 tarihleri arasında yüz yüze görüşme gerçekleştirilmştir. Araştırmada önemli sonuçlar elde edilmiştir. İlk olarak; katılımcıların çoğunun bulut bilişimle ilgili farkındalığı olmasına rağmen henüz bulut bilişim hakkında bilgisi olmayan katılımcılarda bulunmaktadır. Bulut bilişim kullanmanın nedenleri literatürle benzer şekilde bulunmuştur: sürekli değişen teknoloji gereksinimlerini karşılayabilmek, bilgi teknolojisi ile ilgili konuları dış kaynak kullanımı ile uzmanlara devretmek ve maliyetleri azaltmaktır. Bulut bilişim uygulamalarının kullanılmama nedeni ise gizlilik, “veri sahipliğine” verilen önem, gizlilik ile ilgili riskler ve yasal süreçlerle uyumsuzluk olarak belirtilmektedir. Bulut bilişim uygulamalarının kullanılmasında önemli koşullardan biri işletmelerin teknolojik altyapısının tedarikçiler, paydaşlar ve devletin teknolojik altyapısı ile uyumlu olmasıdır. Araştırmadaki en önemli akademik katkı (Teknoloji-Örgüt-Çevre) modelinde teknoloji boyutuna yeni bir değişken eklemektir. TÖÇ modelindeki “Teknoloji” boyutuna yeni eklenen değişken “Uygulama Türü” değişkenidir. Beklentiler hizmet sağlayıcıların hizmet düzeyine odaklanmaktadır bunun yanında lojistik işletmeler hizmet sağlayıcılardan lojistik ile ilgili bulut bilişim uygulamaları beklemektedir. Araştırma gelişmekte olan bir ülkede bulut bilişim uygulamalarının kullanımı ile ilgili boyutları inceleyen az sayıdaki çalışmadan biridir. Araştırma bulut bilişim ve lojistik literatürünün her ikisine de katkı sağlamaktadır.
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