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BİLGİ YÖNETİMİ SÜRECİNİN ÖRGÜTSEL PERFORMANSA ETKİSİ VE OTOMOTİV SEKTÖRÜNDE BİR ARAŞTIRMA

THE EFFECT OF KNOWLEDGE MANAGEMENT PROCESS ON ORGANIZATIONAL PERFORMANCE AND A RESEARCH IN AUTOMOTIVE INDUSTRY

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Abstract (2. Language): 
Organizations need to manage knowledge efficiently in order to survive and to gain competitive advantage, because knowledge management plays a key role in adaptation to the environment that is rapidly changing and gaining competitive advantage. Organizations can improve their competitive power and performans by means of knowledge acquisition, knowledge transformation, knowledge application and knowledge protection processes. The purpose of this study is to explore the impact of knowledge management process on organizational performance. This research consists of 252 companies of automotive sub-industry that are registered to organized industry regions in Bursa city center. 107 questionnaires are analyzed. According to the results; knowledge management processes are found to have partially positive effect on both financial and non-financial performance.
Abstract (Original Language): 
Örgütler yaşamlarını sürdürebilmek ve rekabetçi üstünlük sağlayabilmek için bilgiyi etkin şekilde yönetme ihtiyacı duymaktadırlar. Çünkü bilgi yönetimi örgütlerin artan bir hızla ve sürekli değişen çevreye uyum sağlama ve rekabet üstünlüğünü ele geçirmelerinde anahtar rol oynamaktadır. Örgütler, bilgiyi elde etme, bilgiyi kullanılabilir bilgiye dönüştürme, bilgiyi uygulama ve bilgiyi koruma süreçleri aracılığıyla rekabet güçlerini ve performanslarını artıracaklardır. Bu çalışmanın da temel amacı örgütlerde bilgi yönetim sürecinin örgütsel performansa etkisini araştırmaktır. Araştırmanın kapsamı Bursa il merkezindeki organize sanayi bölgelerine kayıtlı otomotiv yan sanayinde faaliyet gösteren 252 adet işletmeden oluşmaktadır. Bu işletmelerden geri dönen 107 anket analize tabi tutulmuştur. Analizler sonucunda bilgi yönetimi süreçlerinin finansal ve finansal olmayan performans üzerinde kısmen pozitif etkiye sahip olduğu bulunmuştur.

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