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The paper represents a study of students’ experience of interactivity in distance
education programmes at the National Open University of Nigeria (NOUN). Through
surveys and focus groups with students, facilitators, and administrative support staff,
we found out that interactivity is a key determinant of student success rate. Majority
of the students are workers in the urban areas who combine “work and learn” which
is the motto of NOUN. The survey showed that majority of the students depended on
their facilitators as key resource persons and on their peers or study groups both for
required and voluntary interactivity to reinforce their learning. This was able to
reduce loneliness, boredom and loss of community experienced in distance education.
Because NOUN has not completed its Repository, Production, Distribution, and
Administration Headquarters (REPRODAhq) and equipped the study centers with upto-
date technological facilities, this frustrated accessibility that is dialectically linked
to interactivity.
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