Agarwal, Ashish ve Ravi Shankar (2003), “On-line Trust Building in E-Enabled
Supply Chain”, Supply Chain Management, Vol. 8, No. 4, pp. 324-334.
Aiken, Kirk Damon (2001), Developing Consumers Trust in a Computer-Mediated
Environment: An Investigation of Market Signals, The University of Oregon,
Doctoral Dissertations, (Umi microform number 3018355).
Ba, Sulin (2001), “Establishing Online Trust Through A community Responsibility
System”, Decision Support Systems, Vol.31, pp. 323-336.
Belanger, France, Janine S. Hiller, ve Wanda J. Smith (2002), “Trustworthiness in
Electronic Commerce: The Role of Privacy, Security, and Site Attirubutes”,
Journal Of Strategic Information Systems, Number 11, pp. 245-270.
Fisher, Diane Jane (2003), An Investigation into the Attitudes Towards and Participation
in Online Instruction Among Higher Education Business Education Faculty
at NABRE Institutions, Missisipi State University, Doctoral Dissertations,
(Umi Microform number:3080194)
Furnell, S.M. ve T. Karnewi (1999), “Security Implications of Electronic Commerce:
A Survey of Consumer and Business”, Internet Research, Vol. 9, No. 5,
pp. 372-382.
Jensen, H.R. (2001), “Antecedents and Consequences of Consumer Value Assessment:
Implications for Marketing Strategy and Future Research”, Journal of
Retailing and Consumer Research, Vol. 8, pp. 299-310.
Keser, C. (2003), “Experimental Games for the Design of Reputation Management
Systems”, IBM System Journal, Vol. 42, No. 3, pp. 498-506.
Kim, Euijin (2003), Factors Impacting Customers’ Trust in E-Business: an Emperical
Study of Customers’ Initial Trust in E-Business, The Southern Illinois University
Carbondale, Doctoral Dissertations, (Umi Microform number 3100760).
Kotler, Philip (2000), Pazarlama Yönetimi (millenium baskı), (Onuncu baskıdan
çeviren Nejat Muallimoğulları), Beta basım yayım, Yayın no: 1035.
Kurtuluş, Kemal (2004), Pazarlama Araştırmaları (Genişletilmiş 7. Basım), Literatür
Yayıncılık Dağıtım, Yayın no: 114, İstanbul.
McCole, Patrick, (2002), “The Role of Trust for Electronic Commerce in Services”,
International Journal of Contemporary Hospitality Management, 14/2, pp. 81-
87.
Morgan, R.M. ve D. Hunt Shelby (1994), “The Commitment-Trust Theory of Relationship
Marketing”, Journal of Marketing, Vol. 58, July, pp. 20-38.
MoU (1999), “Open Access to Electronic Commerce for European SMEs”, Final
Report, http://www.ispo.cec.be/ecommerce/mou/default.htm (Erişim Tarihi:
13.10.2006)Mukherjee, Avinandan ve Nath Prithwiraj (2003), “A Model of Trust in Online
Relationship Banking”, International Journal of Bank Marketing, 21/1, pp. 5-
15.
O’Donnel, Joseph Bernard, (2002), Assessment of The Impact of WEB Site Design
on Consumer Trust And Purchase Desicion, The State University of NewYork
at Buffalo, Doctoral Dissertations, (Umi Microform number:3063155).
Papadopoulo, Panagiota, Andreas Andreou, Panagiotis Kanellis ve Drakoulis Martakos
(2001), “Trust and Relationship Building in Electronic Commerce”,
Internet Research, Vol. 11, No 4, pp. 322-332.
Sagi, John P. (2003), Information Technology and Business in the New Economy:
The Dimensions of Culture, Gender and Experiences and, Attitudes About ECommerce,
Doctoral Dissertation, The George Washington University, (Umi
Microform number:3078732).
Sahay, B.S. (2003), “Understanding Trust in Supply Chain Relationships”, Industrial
Management and Data Systems, 103/8, pp. 553-563.
Schiffman, Leon G. ve Leslie Lazar Kanuk (2004), Consumer Behavior, International
Edition, Pearson Prentice Hill, New Jersey.
Sharma, Neeru and Paul G. Patterson (2000), “Switching Cost, Alternative Attractiveness
and Experience as Moderators of Relationship Commitment in Professional,
Cunsomer Services”, International Journal of Service Industry Management,
Vol. 11, No. 5, pp. 470-490.
Solomon, Michael, Garry Bamossy ve Soren Askegaard (2002), Consumer Behavior
European Perspective, Second Edition, Pearson Education Limited, Edinburgh.
Vesna, Zabkar ve Maja Moovec Brencic (2004), “Values, Trust and Commitment in
Business-to-Business Relationship”, International Matketing Review, Vol. 21,
No. 2, pp. 202-215.
Hobbes, Robert “Hobbes' Internet Timeline v8.2”,
www.zakon.org/robert/internet/timeline (Erişim Tarihi: 15.09.2005).
IWS (2005), “Internet World Statistics”, www.internetworldstats.com/stats.htm
(Erişim Tarihi: 18.10.2005).
Retailer Associations of Massachussets (2006), “Internet Retail Sales”,
www.retailersma.org/pages/627_internet_retail_sales_up_25_.cfm (Erişim
Tarihi: 28.06.2006).
Thank you for copying data from http://www.arastirmax.com
