Çatışma Yönetim Tarzlarının Müzakere Sürecine Ve Sonuçlarına Etkisi Üzerine Bir Araştırma

One of the variables affecting the negotiation process and its outcomes is individuals’ conflict management styles. In this context, to examine the effects of conflict management styles on the negotiation process and its outcomes, a study was conducted in public and private sector. 209 employees participated in the study. According to the results of the study, cooperative approaches, affects the negotiation process and its outcomes positively and significantly. Moreover, it was found that establishing cooperation and good relations between people during negotiations increased the negotiation satisfaction.