1 .AdayL.A.BegleyC.E.LairsonD.R.BalkrishnanR.(2007)Evaluating
TheHealthcareSystemEffectivenness,EfficiencyandEquity,Third
Edition,HealthAdministrationPress,Chicago,llinois ,AcademyHealth,
Washington,D.C.
YöneticiDeğerlendirmelerineGörePerformansÖlçümü75
2.AndaleebS.A.(2000)'PublicandPrivateHospitalsI nBangladesh:Service
QualityandPredictorso fHospitalChoice',HealthPolicyandPlanning,
15(1):95-102.
3.BakerG.GibbonsR.MurphyK.J.(1994)'SubjectivePerformance
MesauresI nOptimalIncentiveContracts',QuarterlyJournalof
Economics,109(4):1125-1156.
4.BeyanO.D.(2010)' ANewOntologyandKnowledgeBaseSystemfor
PerformanceMeasurementI nHealthCare',DoctoralThesis,The
DepartmentofHealthInformatics,MiddleEastTechnicalUniversity,
Ankara.
5.BititciU.GarengoP.DörflerV.NudurupatiS .(2011)'Performance
MeasurementChallangesforTomorrow',InternationalJournalof
ManagementReviews,ArticleI nPress,14(3):305-327.
6.BourneM .MillsJ.WilcoxM .NeelyA.PlattsK.(2000)'Designing,
ImplementingandUpdatingPerformanceMeasurementSystems',
InternationalJournalofOperations&ProductionManagement,
20(7):754-771.
7.CamilleriD.andO'CallaghanM .(1998)'ComparingPublicandPrivate
HospitalCareServiceQuality',JournalofHealthCareQuality
Assurance,11(4):127-133.
8.ChristopherD.I.andDavidF.Larcker(2003)'Comin gUpShorton
NonfinancialPerformanceMaesurement',HarvardBusinessReview,
November,88-95.
9.CreteurM .andPochetY.(2002)'OrganizationalDesignandHospital
Performance',LouvainSchoolo fManagementResearchInstitute,
WorkingPaper,http://www.uclouvain.be/cps/ucl/doc/iag/documents/
WP51creteur.pdf
10.CurtrightJ.W.Stolp-SmithS.C.EdellE.S.(2000)'StrategicPerformance
Management:Developmento fAPerformanceMeasurementSystemA t
TheMayoClinic,JournalofHealthcareManagement,45(1):58-68.
76HacettepeSağlıkİdaresiDergisi,Cilt:15,Sayı:1(2012)
11.ÇetinA.T.AksuM .ÖzerG.(2011)'TechnologyInvestments,
PerformanceandTheEffectso fSizeAndRegionI nTurkishHospitals',
TheServiceIndustriesJournal,FirstArticle,1-25 .
12.DavidO.(1999)'PerformanceManagement:AFrameworkfor
ManagementControlSystemsResearch'ManagementAccounting
Research,10(1):363-382.
13.DessG.G.andRobinsonR.B.(1984)'MeasuringOrganizational
PerformanceI nTheAbsenceo fObjectiveMeasures:TheCaseo fThe
Privately-HeldFirmandConglomerateBusinessUnit',Strategic
ManagementJournal,5(3):265-273.
14.DilanthiA.andDavidB.(2002)'Movin gFromPerformanceMeasurement
toPerformanceManagement',Facilities,20(5/6):217-223.
15.EkerM .andPalaF.(2008)'TheEffecto fCompetition,JustI nTime
ProductionandTotalQualityManagementonTheUseo fMultiple
PerformanceMaesures:A nEmpricalStudy',JournalofEconomicand
SocialResearch,10(1):35-72.
16.GhalayiniA.M .NobleJ.S.CroweT.J.(1997)'A nIntegratedDynamic
PerformanceMasurementSystemforImprovingManufacturing
Competitiveness',InternationalJournalofProductionEconomics,
48(3):207-225.
17.GinsburgL.S.(2003)'FactorsThatInfluenceLineManagersPerceptions
o fHospitalPerformance',HealthServicesResearch,38(1):261-286.
18.HudsonM .SmartA.BourneM .(2001)'TheoryandPracticei nSME
PerformanceMeasurementSystems',InternationalJournalof
Operation&ProductionManagement,21(8):1096-1115.
19.JabnounN .andChakerM .(2003)'ComparingTheQualityo fPrivateand
PublicHospitals',ManagingServiceQuality,13(4):290-299.
YöneticiDeğerlendirmelerineGörePerformansÖlçümü77
20.KaplanS .andNortonD.P.(1996)'UsingBalancedScorecardAsA
StrategicManagementSystem',HarvardBusinessReview,January-February,75-85.
21.KellyJ.M.andSwindellD.(2002)' AMultipleIndicatorApproachTo
MunicipalServiceEvaluation:CorrelatingPerformanceMeasurementand
CitizenSatisfactionAcrossJurisdictions',PublicAdministrationReview,
62(5):610-621.
22.KimJ.AndMahoneyJ.T.(2005)'PropertyRightsTheory,Transaction
CostsTheoryandAgencyTheory:A nOrganizationalEconomics
ApproachtoStrategicManagement,ManagerialandDecision
Economics,26(1):223-242.
23.L iL.X .BentonW.C.LeongG.K.(2002)'TheImpacto fStrategic
OperationsManagementDecisionsOnCommunityHospitalPerformance',
JournalofOperationsManagement,20(4):389-408.
24.MaryA.M .andFrankH.S.(2004)'ChoiceandChangeo fMeasuresi n
PerformanceMeasurementModels',ManagementAcoountingResearch,
15(4):441-469.
25.MaxwellC.I.(1998)'PublicDisclosureo fPerformanceInformationI n
Pennsylvania',JointComissionJournalOnQualityImprovement,
24(9):491-502.
26.MoersF.(2005)'DiscretionandBiasI nPerfromanceEvaluation:The
Impacto fDiversityandSubjectivity',Accounting,Organizationsand
Society,30(1):67-80.
27.MucklerF.A.andSevenS.A.(1992)'SelectingPerfromanceMeasures:
'Objective 'Versus'Subjective'Measurement',HumanFactors,34(4),
441-455.
28.NelsonE.C.BataldenP.B.PlumeS.K.MihevcN.T.SwartzW.G.(1995)
'ReportCardsorInstrumentPanels:WhNeedsWhat?',JointComission
JournalonQualityImprovement,21(4):150-160.
78HacettepeSağlıkİdaresiDergisi,Cilt:15,Sayı:1(2012)
29.PorrittJ.(2004),TheTripleBottomLineDoesItAllAddUp?,
HenriquesA.RichardsonJ.(editors),Earthscan,U.K.,London.
30.PrendergastC.andTopelR.(1993)'DiscretionandBiasI nPerformance
Evaluation',EuropeanEconomicReview,37,355-365.
31.PunK.F.andWhiteA.S.(2005)' APerformanceMeasurementParadigm
forIntegratingStrategyFormulation:AReviewo fSystemsand
Frameworks',InternationalJournalofManagementReviews,7(1),49 ¬
71.
32.ShenY.C.EgglestonK.LauJ.SchmidC.H.(2007)'Hospita lOwnership
andFinancialPerformance:WhatExplainsTheDifferentFindingsI nThe
EmpricalLiterature?',Inquiry,44(1):41-68.
33.ShinglerJ.VanM.E.LoonAlterT.R.BridgerJ.C.(2008)'TheImportance
o fSubjectiveDataforPublicAgencyPerformanceEvaluation',Public
AdministrationReview,68(6):1101-1111.
34.SilvermanE.M.SkinnerJ.S.FisherE.S.(1999)'TheAssociationBetween
For-ProfitHospitalOwnershipAndIncreasedMedicareSpending',New
EnglandJournalofMedicine,341(6)420-426.
35.SloanF.A.PiconeG.A.TaylorD.H.ChouS.Y.(2001)'Hospita l
OwnershipandCosto fQualityo fCare:IsThereADime'sWortho f
Difference?',JournalofHealthEconomics,20(1):1-21.
36.TanerT.andAntonyJ.(2006)'ComparingPublicandPrivateHospital
CareServiceQualityi nTurkey',LeadershipinHealthServices,19(2):1-10.
37.WallT.D.MichieJ.PattersonM .WoodS.J.SheehanM .CleggC.W.West
M .(2004)'O nTheValidityo fSubjectiveMeasureso fCompany
Performance',PersonnelPsychology,57(1):95-118.
Thank you for copying data from http://www.arastirmax.com