Journal Name:
- International Journal of Science and Engineering Investigations
Key Words:
Abstract (2. Language):
Not all activities that are performed to obtain the product are necessary to the process and can be classified as "activities that do not add value". In the quest for continuous process improvement, it is necessary to be aware of the activities that are vital to the realization of a product. One way to obtain this knowledge, it is to carry out process mapping. The objective of this research is to analyze the public bidding process of engineering works and services to provide managers with data for the search of continuous improvement. For this, a case study was carried out. In it, it was executed the mapping of the process and the analysis of the activities that compose it, as to its value aggregation. The research has shown that the process is managed in a fragmented way and that there is a significant portion of activities that do not add value/"no-value-adding activities" in the process. The justification of the classification of all the activities allowed to conclude that it is not always necessary a big financial investment to improve the process. Another point identified was the need for an actor that manage the process in a systemic way.
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