ORTAÖĞRETİM KURUMLARINDA TOPLAM KALİTE YÖNETİMİNİN UYGULANABİLİRLİĞİNE İLİŞKİN YÖNETİCİLERİN GÖRÜŞLERİ ÜZERİNE BİR ARAŞTIRMA

Purpose of this study is to determine the thoughts of administrators about adaptation of total quality management in institutions of secondary school. Administrative staff (directors and deputy directors) who are on duty in secondary school institutions which belongs to the Ministry of National Education constitute the population of the study, and 271 administrative staff (directors and deputy directors) who were on duty in “year of 2006-2007 Education and Instruction” in district of Mamak and Çankaya and participated in the study by chance constitute sample of the study. In the study, a questionnaire prepared based upon the specialists’ opinion was used as a measurement tool. This survey consists of two parts. In the first part, the questionnaire was composed of the questions to determine the administrative staff’s individual characteristics, and in the second part, the questions to determine the thoughts’ of administrative staff about adaptation of total quality management in institutions of secondary school. The obtained data was analyzed according to method of frequency and percentage distribution. According to results; 91.5 percent of administrative staff was male; distribution of their age was between 36 and 45; 87 percent of them was deputy directors; 84.4 percent of them was graduated from a university, and 36.1 percent of them worked in their institutions from 16 and 20 years of period. Result of this study showed that administrators showed positive opinion about adaptation of total quality management in institutions of secondary school.