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Kurumsal İçerik Yönetimi Yapılandırması: Aşamalar, Standartlar ve En İyi Uygulama Rehberleri Üzerine Genel Bir Bakış

Enterprise Content Management Implementation: An Overview of Phases, Standards and Best Practice Guidelines

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Abstract (2. Language): 
Dijital belgelerin yönetimi yıllardır pek çok bilimsel çalışmanın konusunu oluşturmuştur. Dijital belgelerin ve diğer dijital içeriğin yönetiminde kullanılan sistemler üzerine gerçekleştirilen tartışmalarda çoğunlukla farklı terminolojiler, sık sık birbirinin yerine geçen terimler ve küçük nüans farklılıkları kullanılmaktadır. Ayrıca birçok ülkede dijital belgelerin yönetimine yönelik sistemleri değerlendirilmesi ve yapılandırılmasına yönelik fırsatları ve tehditleri gösteren standartlar ve iyi uygulama örneklerini ele alan rehberler geliştirilmiştir. Belge yöneticileri için yazılım uygulamalarının yapılandırılmasında karşılaşılan zorluklara yönelik birçok kaynak var gibi görünürken uygun standartların, iyi uygulama örneklerine yönelik rehberler kadar yapılandırmaaşamalarının tanımlanması ve terminolojinin açıklanmasına yönelik ihtiyaçlar bulunmaktadır. Bu makale öncelikle literatür değerlendirmesinden yola çıkarak, tanımlamalara açıklık getirmeyi ve Kurumsal İçerik Yönetimi (KİY) uygulamaları için kullanılan farklı terimler arasındaki bağlantıları ortaya koymaktadır. Çalışma, KİY uygulamalarının yapılandırılmasındaki çeşitli aşamaları tanımlamakta ve standartlar ve iyi uygulama örneklerine yönelik rehberlere genel bir bakış sağlamaktadır. Çalışma son olarak değişikliklere yönelik öneriler getirirken Gap (boşluk) analizi ile en iyi uygulama örnekleri rehberleri ve standartları doğrultusunda yapılandırma aşamalarına yönelik bir değerlendirmeyi içermektedir.
Abstract (Original Language): 
The management of digital records has been a subject of numerous scholarly discussions for several years. Discussions on the application systems used to manage these records and other digital content have often used diff erent terminology, frequently interchangeably, with little regard to nuanced diff erences. In addition, a number of standards and best practice guidelines have been developed in diff erent countries to address the challenges of assessing and implementing these applications. While it may look like a lot of resources are available to records professionals as they tackle the challenges of implementing software applications, there is need to clarify terminology and identify implementation phases, as well, as the appropriate standards and best practice guidelines. This article, using primarily a review of literature, suggests definitional clarity and connectedness of diff erent terms used for Enterprise Content Management (ECM) applications. It identifies the various phases of implementation of ECM applications and off ers an overview of standards and best practice guidelines. Lastly it provides an assessment of the connection between phases of implementation in relation to standards and best practice guidelines, providing a gap analysis while also suggesting ways of addressing the variance.
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