Örgütsel Güven Kavram: Nedenleri ve Sonuçları

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Abstract (2. Language): 
Given the dynamics of today's global marketplace, organizational trust is now an economic imperative. As corporations struggle to become leaner and competitive on the international scene, organizations must be able to create trust among its members. The concept of organizational trust and its dimensions need to be defined extensively, in order to benefit from its positive outcomes. The purpose of this study is to present a theoretical view that provides detailed descriptions of multidimensional structure of organizational trust and guide to future empirical researches by examining such antecedents of trust as empowerment, organizational culture and justice perceptions. Additionally the effects of organizational trust on organizational commitment, turnover intent and citizenship behaviors were also mentioned in terms of this study.
Abstract (Original Language): 
Günümüzün küreselleşen il dünyasında güven örgütler için bir zorunluluk olarak görülmektedir. Örgütler uluslararası düzeyde rekabet edebilmek ve örgüt açısından olumlu sonuçlara ulaşabilmek için birbirlerine güven duyan çalışanlara sahip olmalıdır. Örgüt içi güvenin olumlu sonuçlarından faydalanabilmek için de örgütsel güven kavramının ve örgütsel güvenin yapısının detaylı biçimde anlaşılması gerekmektedir. Bu çalışmanın amacı da, örgütsel güven kavramını tanımlayan ve boyutlarını ortaya koyan teorik bir bakış açısı ortaya koymaktır. Bu çalışma aynı zamanda deneysel araştırmalara yol göstermek açısından örgütsel güvenin güçlendirme, örgüt kültürü ve adalet algıları gibi sebeplerini ele almaktadır. Örgütsel güvenin örgütsel bağlılık, işten ayrılma eğilimi ve vatandaşlık davranışı gibi örgütsel açıdan önemli sonuçları ne şekilde etkilediği de bu çalışma kapsamında incelenmektedir.



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