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Örgütlerde Gelişim Kültürü ve Algılanan Örgütsel Desteğin İş Tatmini ve İş Performansına Etkisi: Güvenin Aracılık Rolü

The Effect of Development Culture and Perceived Organizational Support to The Job Satisfaction and Job Performance: The Mediating Role of Trust

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Abstract (2. Language): 
Increasing the job performance of the workers is one of the most critical success factors for the manager of the recent times who want to have a sustainable competitiveness. There are a lot of factors which have increasing effect on job performance of workers. Optimising and clarifying of these factors will help the managers to solve this problem. The development culture, perceived organizational support, job satisfaction and trust factors which are thought to have mediating factor on job satisfaction are held in this study. The aim of the study is the modelling of the job performance increasing factors that are important for the managers. It was seen that the development culture and perceived organizational support have affected the job satisfaction and job performance with a positive and significant way. Additionally the trust has a partially mediating role on the development culture and perceived organizational support over both job performance and job satistfation of the workers. Of all these variables, the best structural equation modeling was made by path analysis and some suggestions were made for the managers.
Abstract (Original Language): 
Günümüzde sürdürülebilir rekabet gücünün yakalanmasında yöneticiler için en önemli kritik başarı faktörlerinden birisi çalışan performansının artırılmasıdır. Çalışan performansının artırılmasında pek çok faktör rol oynar. Yöneticiler için sorunun ve aynı zamanda çözümün başlangıcı bu faktörlerin belirlenerek optimize edilmesidir. Bu çalışmada çalışanların iş performansında etkili olduğu düşünülen gelişim kültürü, algılanan örgütsel destek, iş tatmini ve güven faktörleri ele alınmıştır. Çalışmanın amacı, yöneticiler için önemli bir problem sahası olan iş performansını artıran faktörlerin modellenmesidir. Araştırma sonucunda algılanan örgütsel desteğin ve gelişim kültürünün çalışanların iş tatmini ve iş performansı üzerine etkilerinin bulunduğu, İş tatmininin iş performansını pozitif ve anlamlı olarak etkilediği tespit edilmiştir. Algılanan örgütsel destek ve gelişim kültürünün çalışanların hem iş tatmini hem de iş performansı üzerine etkisinde güvenin kısmi aracılık rolü olduğu belirlenmiştir. Tüm bu değişkenlerden oluşan en uyumlu yapısal eşitlik modeli yapılan yol analizleri ile tespit edilerek yöneticilere önerilerde bulunulmuştur.

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