Buradasınız

Analitik Hiyerarşi Süreci ve Kalite Fonksiyon Göçerimi Yardımıyla Bakım Stratejisi Seçimi

Selecting Maintenance Strategies by Using Analytic Hierarchy Process and Quality Function Deployment

Journal Name:

Publication Year:

Keywords (Original Language):

Abstract (2. Language): 
As a tool to translate customer requirements into technical requirements, the house of quality (HOQ) has become one of the most important techniques in quality function deployment (QFD). Recently, Analytic Hierarchy Process (AHP) approach has been proposed for prioritizing (weighting) the customer requirements in HOQ. Thus, the aim of this study is to explain how the integrated AHP and QFD approach should be used for selecting the best maintenance strategy. The proposed method is applied to the automobile service station and the total productive maintenance (TPM) is selected as the most appropriate maintenance strategy for this firm
Abstract (Original Language): 
Müşteri gereksinimlerinin teknik gereksinimlere dönüştürülmesini sağlayan bir araç olarak kalite evi, Kalite Fonksiyon Göçerimi (KFG) yaklaşımındaki en önemli tekniklerden biri haline gelmiştir. Son zamanlarda, Analitik Hiyerarşi Süreci (AHS) yaklaşımının kalite evinde yer alan müşteri gereksinimlerinin öncelik değerlerinin belirlenmesi amacıyla kullanılması önerilmektedir. Bu nedenle, çalışmanın amacı, bütünleşik AHS-KFG yaklaşımının en uygun bakım stratejisinin seçilmesi amacıyla nasıl birlikte kullanılabileceğini açıklamaktır. Önerilen model bir otomobil servis istasyonunda uygulanmış ve Toplam Verimli Bakım (TVB) bu firma için en uygun bakım stratejisi olarak seçilmiştir.

REFERENCES

References: 

ABDUL-HAMID, Y.T, KOCHHAR, A.K. and KHAN, M.K. (1999). An Analytic Hierarchy Process Approach To The Choice Of Manufacturing Plant Layout, Proceedings of the Institution of Mechanical Engineerings- Part B, 213 (4): 397- 406.
AKBABA, A. (2005). Yeni Ürün Geliştirme Sürecinde Kalite Fonksiyon Göçerimi (KFG): Turizm İşletmeleri İçin KFG Temelli Bir Ürün Geliştirme Süreci Önerisi, Selçuk Üniversitesi Karaman İktisadi ve İdari Bilimler Dergisi, 2 (5): 38- 59.
ALBAYRAK, Y.E. ve ERKUT, H. (2005). Banka performans değerlendirmede analitik hiyerarşi süreç yaklaşımı, İTÜ dergisi/mühendislik, 4 (6): 47- 58.
BATEMAN, J.F. (1995). Preventive maintenance: Stand alone manufacturing compared with cellular manufacturing, Industrial Management, 37 (1):19-21.
BAYAZIT, O, KARPAK, B. and YAGCI, A. (2006). A purchasing decision: Selecting a supplier for a construction company, Journal of Systems Science and Systems Engineering, 15 (2): 217- 231.
BHATTACHARYA, A., SARKAR, B. and KUMAR, M.S. (2005). Integrating AHP with QFD for robot selection under requirement perspective, International Journal of Production Research, 43 (17): 3671-3685.
BILSEL, R.U., BÜYÜKÖZKAN, G. and RUAN, D. (2006). A Fuzzy Preference-Ranking Model For A Quality Evaluation Of Hospital Web Sites, International Journal of Intelligent Systems, 21 (11): 1181-1197.
BRAH, S.A. and CHONG, W.K. (2004). Relationship between total productive maintenance and performance, International journal of Production Research, 42(12): 2383-2401.
CARANNANTE, T., HAIGH, R.H. and MORRIS, D.S. (1996). Implementing total productive maintenance: A comparative study of the UK and Japanese foundry industries, Total Quality Management, 7 (6): 605-611.
CHAN,,F.T.S., LAU, H.C.W, Ip, R.W.L., CHAN, H.K. and KONG, S. (2005). Implementation of total productive maintenance: A case study, International Journal of Production Economics, 95 (1): 71-94.
CHAND, G. and SHIRVANI, B. (2000). Implementation of TPM in Cellular Manufacture, Journal of Materials Processing Technology, 103 (1): 149- 154.
CHENG, L.C. (2003). QFD in Product Development: Methodological Characteristics and a Guide for Intervention, International Journal of Quality & Reliability, Management, 20 (1):107-122.
CROWE, T.J. and CHENG, C. (1996). Using quality function deployment in manufacturing strategic planning, International Journal of Operations & Production Management, 16 (4):35-48.
ELDIN, N.A. (2002). Promising Planning Tool: Quality Function Deployment, Cost Engineering, 44(3):28-37.
24
Sosyal Bilimler 7/2 (2009 ) s.11-26
GRIFFIN, A. and HAUSER, J. (1993). Voice of customer, Marketing Science, 12 (1):1-27.
HANUMAIAH, N., RAVI, B. and MUKHERJEE N.P. (2006). Rapid hard tooling process selection using QFD-AHP methodology, Journal of Manufacturing Technology Management, 17(3):332-350.
HERRMANN A. HUBER, F. ALGESHEIME, R. and TOMCZAK, (2006). An Empirical Study of Quality Function Deployment on Company Performance, International Journal of Quality & Reliability Management, 23 (4):345-366.
IŞIKLAR, G. and BÜYÜKÖZKAN, G. (2007). Using A Multi-Criteria Decision Making Approach To Evaluate Mobile Phone Alternatives, Computer Standards & Interfaces, 29 (2): 265-274.
JAGDEV, H. and BRADLEY, P.A (1997). QFD Based Performance Measurement Tool, Computers in Industry, 33 (2/3): 357-366.
KILLEN, C.P., WALKER, M. and HUNT, R.A. (2005). Strategic Planning Using QFD, International Journal of Quality & Reliability Management, 22 (1):17-29.
KODALI, R. and CHANDRA, S., (2001). Analytical hierarchy process for justification of total productive maintenance, Production Planning & Control, 12 (7): 695-705.
KODALI, R. and ROUTROY, S. (2006). Decision Framework for Selection of Facilities Location in Competitive Supply Chain, Journal of Advanced Manufacturing Systems, 5 (1): 89-110.
KUMAR, R. and MIDHA, P.S. (2001). A QFD based methodology for evaluating a company’s PDM requirements for collaborative product development, Industrial Management & Data Systems, 101 (3): 126-131.
LIU, C-H. and· WU, H-H (2008). A Fuzzy Group Decision-Making Approach in Quality Function Deployment, Quality & Quantity, 42 (4):527-540.
LU, M.H., MADU, C.N., KUEI, C.H. and WINOKUR, D. (1994). Integrating QFD, AHP and Benchmarking in Strategic Marketing, Journal of Business & Industrial Marketing, 9 (1):41-50.
McKONE, K. E., SCHROEDER, R.G. ve CUA K.O. (2001). The Impact of Total Productive Maintenance Practices on Manufacturing Performance, Journal of Operations Management, 19 (1):39-58.
MIGUEL, P.A.C. (2005). Evidence of QFD Best Practices for Product Development: A Multiple Case Study, International Journal of Quality & Reliability Management, 22 (1):72-82.
PARTOVI, F.Y. (2006). An analytic model for locating facilities strategically, Omega, 34 (1): 41-55.
PERÇIN, S. (2006). An application of the integrated AHP-PGP model in supplier selection, Measuring Business Excellence, 10 (4): 34-49.
RANGONE, A. (1996). An Analytical Hierarchy Process Framework For Comparing the Overall Performance of Manufacturing Departments, International Journal of Operations & Production Management, 16 (8): 104-119.
SAATY, T.L. (2006). Fundamentals of Decision Making and Priority Theory with The Analytic Hierarchy Process, RWS Publications, Pittsburgh, USA.
SAATY, T.L. and VARGAS, L.G. (2001). Models, Methods, Concepts and Applications of The Analytic Hierarchy Process, Kluwer Academic Publishers, Boston, USA.
SANCHEZ, A.M. and PEREZ, M.P. (2005). Supply chain flexibility and firm performance: A conceptual model and empirical study in the automotive industry,
25
S. Perçin, T. Ustasüleyman / Analitik Hiyerarşi Süreci ve Kalite Fonksiyon Göçerimi Yardımıyla
Bakım Stratejisi Seçimi
26
International Journal of Operations & Production Management, 25 (7): 681-700.
SETH, D. and TRIPATHI, D. (2006). A Critical Study of TQM and TPM Approaches on Business Performance of Indian Manufacturing Industry, Total Quality Management, 17 (7): 811-824.
SHER, S.S., (2006). The Application of Quality Function Deployment (QFD) in Product Development- The Case Study of Taiwan Hypermarket Building, Journal of American Academy of Business, Cambridge, 8 (2): 292-295.
SWANSON, L. (2001). Linking Maintenance Strategies to Performance, International Journal of Production Economics, 70 (3): 237-244.
THUN J.H. (2006). Maintaining preventive maintenance and maintenance prevention: analyzing the dynamic implications of Total Productive Maintenance, System Dynamics Review, 22 (2): 163-179.
WANG, F.K. (2006). Evaluating the Efficiency of Implementing Total Productive Maintenance, Total Quality Management, 17 (5): 655-667.
WANG, H., XIE, M. and GOH, T.N. (1998). A Comparative Study of the Prioritization Matrix Method and The Analytic Hierarchy Process Technique In Quality Function Deployment, Total Quality Management, 9 (6): 421-430.
YANG, J. and LEE, H. (1997). An AHP Decision Model for Facility Location Selection, Facilities, 15 (9-10): 241-254.

Thank you for copying data from http://www.arastirmax.com