Buradasınız

REKABETÇİ DEĞERLER YAKLAŞIMI İLE ÖRGÜTSEL ETKİNLİĞİN BELİRLENMESİNDE ÖRGÜTSEL SAĞLIĞIN ROLÜ: İZMİR İLİ MERKEZİNDEKİ DÖRT VE BEŞ YILDIZLI OTEL İŞLETMELERİNDE BİR ARAŞTIRMA

THE ROLE OF ORGANIZATIONAL HEALTH IN DETERMINING ORGANIZATIONAL EFFECTIVENESS WITH COMPETING VALUES APPROACH: A RESEARCH ON THE FOUR AND FIVE STAR HOTELS IN THE CITY CENTRE OF IZMIR

Journal Name:

Publication Year:

Keywords (Original Language):

Abstract (2. Language): 
The purpose of this study is to determine the dimensions of organizational health and organizational effectiveness in four and five star hotels in the city of İzmir and the relationship between organizational health dimensions and organizational effectiveness. To measure organizational health, dimensions developed by Lyden and Klingele (2000) and to measure organizational effectiveness, dimensions developed by Quin and Rohrbaugh (1981, 1983) were employed. In order to achieve the validity of measurement models and the consistency of the proposed model showing the relationship between organizational health dimensions and organizational effectiveness, a confirmatory factor analysis and structural equation modeling were performed. In an overall measurement models, the adequacy and the reliability of indicators were proved by measuring the composite reliability, the estimated percentage of variance extracted by each construct, discriminant and convergent validity. The results of DFA confirmed the seven dimensional nature of the organizational health and the nine dimensional nature of the organizational effectiveness. “Loyalty and morale, institutional reputation and ethics, development and resource utilization" dimensions were found to be effective in predicting organizational effectiveness in consequence of testing the structural equation model 1. As a result of the findings obtained from the proposed models in order to test the relationship between organizational health dimensions and organizational effectiveness dimensions, “development and resource utilization” dimension was determined as the reference dimension to predict organizational effectiveness. In addition, the findings indicated that “communication” dimension does not explain any dimension of organizational effectiveness.
Abstract (Original Language): 
Bu çalışmanın amacı, İzmir ili merkezindeki dört ve beş yıldızlı otellerde örgütsel sağlık ve örgütsel etkinlik boyutlarının belirlenmesi ve örgütsel sağlık boyutları ile örgütsel etkinlik arasındaki ilişkinin tespit edilmesidir. Örgütsel sağlık ölçümünde Lyden ve Klingele’nin (2000), örgütsel etkinlik ölçümünde, Quin ve Rohrbaugh’un (1981, 1983) geliştirdiği boyutlardan yararlanılmıştır. Ölçüm modellerinin geçerliliğini ve örgütsel sağlık boyutları ve örgütsel etkinlik arasındaki ilişkiyi gösteren yapısal modelin uygunluğunu sağlamak için doğrulayıcı faktör analizi (DFA) ve yapısal eşitlik modeli yürütülmüştür. Ölçüm modellerindeki göstergelerin yeterliği ve güvenilirliği; bileşik güvenilirlik, örtük değişkenlerin açıklanan varyans değerleri, ayırıcı ve yakınsak geçerliliğin ölçülmesi ile sağlanmıştır. DFA sonucunda, araştırmadaki otel işletmelerinde örgütsel sağlığın yedi, örgütsel etkinliğin ise dokuz boyuttan oluştuğu doğrulanmıştır. Yapısal eşitlik modeli 1’in test edilmesi sonucunda örgütsel etkinliğin tahminlenmesinde “sadakat ve moral, kurumsal itibar ve etik, gelişme ve kaynak kullanımı” boyutlarının etkili olduğu belirlenmiştir. Örgütsel sağlık boyutları ile örgütsel etkinlik boyutları arasındaki ilişkiyi test etmek amacıyla önerilen yapısal modellerden elde edilen bulgular sonucunda "gelişme ve kaynak kullanımı" boyutu örgütsel etkinliğin tahminlenmesinde referans boyut olarak belirlenmiştir. Ek olarak, bulgular örgütsel sağlığın "iletişim" boyutunun örgütsel etkinliğin hiçbir boyutunu açıklamadığını ortaya koymaktadır.

REFERENCES

References: 

Anantharaman, R. N. ve Chacko, A. (1997). Organizational climate: a
predictor of organizational effectiveness. Malaysian Management Review, 32 (3).
http://portal.mim.org.my/resources/MMR/9709/970907.Htm, (17.04.2011).
Kurgun, A., Bağıran, D. DEÜ SBE Dergisi, Cilt: 15, Sayı:3
504
Anderson, J. C. ve Gerbing, D. W. (1988). Structural equation modelling in
practice: a review and recommended two-step approach. Psychological Bulletin,
103: 411–423.
Ashforth, B. E. (1985). Climate formation: issues and extensions. Academy
of Management Review, 10 (4): 837–847.
Aytaç, S. (2003). Çalışma psikolojisi alanında yeni bir yaklaşım: örgütsel
sağlık. İş, Güç, Endüstri İlişkileri ve İnsan Kaynakları Dergisi, 5 (2).
http://www.isguc.org/?p=article&id=163&cilt=5&sayi=2&yil=2003 (15.03.2013).
Baumgartner, H. ve Homburg, C. (1996). Applications of structural
equation modeling in marketing and consumer research: a review. International
Journal of Research in Marketing, 13 (2), 139-161.
Bennett, P. D. (1995). Dictionary of marketing terms. Lincolnwood, IL:
NTC Business Books.
Bentler, P. (1990). Comparative fit indexes in structural models.
Psychological Bulletin, 107 (2): 238-246.
Bentler, P. ve Bonett, D. G. (1980). Significance tests and goodness of fit
in the analysis of covariance structures. Psychological Bulletin, 88: 591-606.
Brown, T. A. (2006). Confirmatory factor analysis for applied research.
New York: The Guilford Press.
Browne, J. (2002). Validation of the healthy work organizations model.
Journal of American Academy of Business, 1 (2): 206-214.
Browne, M. W. ve Cudeck, R. (1993). Alternative ways of assessing model
fit. İçinde K. A. Bollen ve S. Long (Der.) Testing structural equation models: 131-
161. Newbury Park, CA: SAGE Publications.
Byrne, N. M. (1989). A primer of LISREL: basic applications and
programming for confirmatory factor analytic models. New York: Springer.
Çakar, N. D., Yıldız, S. ve Dur, S. (2010). Bilgi yönetimi ve örgütsel
etkinlik ilişkisi: örgüt kültürü ve örgüt yapısının temel etkileri. Ege Akademik
Bakış/Ege Academic Review, 10 (1): 71-93.
Cameron, K. S. (1986). Effectiveness as paradox: consensus and conflict in
conceptions of organizational effectiveness. Management Science, 32 (5): 539-553.
Charnes, A., Cooper, W. W. ve Rhodes, E. (1981). Evaluating program and
managerial efficiency: an application of data envelopment analysis to program
follow through. Management Science, 27 (6): 668-697.
Chester, I. B. (1938). The function of the executive. Cambridge, MA:
Harvard University Press.
Rekabetçi Değerler Yaklaşımı… DEU Journal of GSSS, Vol: 15, Issue: 3
505
Conolly, T., Colon, E. M. ve Deutch, S. J. (1980). Organizational
effectiveness: a multiple constituency approach. Academy of Management Review,
5 (2): 211-219.
Cox, T. ve Howarth, I. (1990). Organizational health, culture and helping.
Work&Stress, 4 (2): 107- 110.
Denison, D. R. (1996). What is the difference between organizational
culture and organizational climate? A native’s point of view on a decade of
paradigm wars. Academy of Management Review, 21 (3): 619-654.
Denison, D. R., Haaland, S. ve Goelzer, P. (2004). Corporate culture and
organizational effectiveness: is Asia different from the rest of the world?.
Organizational Dynamics, 33 (1): 98-109.
Denison, D. R. ve Mishra, A. K. (1989). Organizational culture and
organizational effectiveness: a theory and some preliminary empirical evidence.
www.denisonconsulting.com/Libraries/Resources/Denison-1989-Preliminary-
Evidence.sflb.ashx (17.04.2011).
Denison, D. R. ve Mishra, A. K. (1995). Toward a theory of organizational
culture and effectiveness. Organization Science, 6 (2): 204-223.
Diamantopoulos, A. ve Siguaw, J. (2000). Introducing LISREL. Thousand
Oaks, CA: Sage.
Dive, B. (2004). The healthy organization: a revolutionary approach to
people and management, (2. Baskı). United States: Kogan Page.
Etzioni, A. (1960). Two approaches to organizational analysis: a critique
and suggestion. Administrative Science Quarterly, 5 (2): 257-278.
Fey, C. F. ve Denison, D. R. (2003). Organizational culture and
effectiveness: can American theory be applied in Russia?. Organization Science,
14 (6): 686-706.
Fornell, C. ve Larcker, D. F. (1981). Evaluating structural equation models
with unobservable variables and measurement error. Journal of Marketing
Research, 18 (1): 39–50.
Friedlander, F., ve Pickle, H. (1968). Components of effectiveness in small
organizations. Administrative Science Quarterly, 13 (2): 289-304.
Gall, M. D., Gall, J. P. ve Borg, W. R. (2007). Educational research: an
introduction, 8th ed. Boston, MA: Allyn and Bacon.
Georgopoulos, B. S. ve Tannenbaum, A. S. (1957). A study of
organizational effectiveness. American Sociological Review, 22 (5): 534-540.
Kurgun, A., Bağıran, D. DEÜ SBE Dergisi, Cilt: 15, Sayı:3
506
Gregory, B. T., Harris, S. G., Armenakis, A. A. ve Shook, C. L. (2009).
Organizational culture and effectiveness: a study of values, attitudes, and
organizational outcomes. Journal of Business Research, 62 (7): 673-679.
Hannan, M. T. ve Freeman, J. (1977). Obstacles to comparative studies.
İçinde P. S. Goodman ve J. H. Pennings (Der.) New perspectives on organizational
effectiveness: 106-131. San Francisco: Jossey-Bass.
Henri, J. F. (2004). Performance measurement and organizational
effectiveness: bridging the gap. Managerial Finance, 30 (6): 93-123.
Herzberg, F. (1974). The wise old Turk. Harward Business Review, 52 (5):
70- 80.
Hitt, M. A. ve Middlemist, R. D. (1979). A methodology to develop the
criteria and criteria weightings for assessing subunit effectiveness in organizations.
Academy of Management Journal, 22 (2): 356-374.
Hoy, W. K., Tarter, C. J. ve Kottkamp, R. B. (1991). Open schools /healthy
schools. Newbury Park, CA: Sage.
Hu, L. ve Bentler, P. M. (1995). Evaluating model fit. İçinde R. Hoyle
(Der.) Structural equation modelling: concepts, issues and applications: 76-99.
Thousand Oak, CA: Sage.
Hubert, J. A. (1984). The relationship of school organizational health and
teacher need satisfaction to teacher stress. Dissertation Abstracts International,
45(5)-A: 1343.
Jaffe, D. T. (1995). The healthy company: research paradigms for personal
and organizational health. İçinde S.L. Sauter ve L.R. Murphy (Der) Organizational
risk factors for job stress: 13-40. Washington, DC: American Psychological
Association.
Jöreskog, K. G. (1973). A general method for estimating a linear structural
equation system. İçinde A. S. Golderger ve O. D. Duncan (Der.) Structural
equation models in the social sciences: 85-112. New York: Academic Press.
Jöreskog, K. G. ve Sörbom, D. (1993). LISREL VIII manual. Mooresville,
IN: Scientific Software.
Kalliath, T.J., Bluedorn, A.C. ve Strube, M. J. (1999). A test of value
congruence effects. Journal of Organizational Behavior, 20 (7): 1175-1198.
Karasar N. (1998). Bilimsel araştırma yöntemi: kavramlar, ilkeler,
teknikler. Ankara: Nobel Yayın Dağıtım.
Keeley, M. (1978). A social-justice approach to organizational evaluation.
Administrative Science Quarterly, 23 (2): 272-292.
Rekabetçi Değerler Yaklaşımı… DEU Journal of GSSS, Vol: 15, Issue: 3
507
Kentucky State University Organizational Health Survey, (2005).
http://www.kysu.edu/about/divisions/officeofthepresident/institutionalre...
veys.htm, (17.04.2011).
Kimpston, R. D., ve Sonnabend, L. C. (1975). Public secondary schools:
the interrelationship between organizational health and innovativeness and between
organizational health and staff characteristics. Urban Education, 10 (1): 27-45.
Köseoğlu, M. A. ve Karayormuk, K. (2009). Örgüt sağlığı nedir?
Yöneticiler arasında görüş farklılığı var mıdır?. Atatürk Üniversitesi İktisadi ve
İdari Bilimler Dergisi, 23 (2): 175-193.
Lim, S., ve Murphy, L. (1999). The relationship of organizational factors to
employee health and overall effectiveness. American Journal of Industrial
Medicine Supplement, 36 (1): 64-65.
Lopez-Cabrales, A., Vale, R. ve Herrero, I. (2006). The contribution of
core employees to organizational capabilities and efficiency. Human Resource
Management, 45 (1): 81-109.
Lyden, J. A. ve Klingele, W. E. (2000). Supervising organizational health.
Supervision, 61 (12): 3-6.
Mahoney, T. A. ve Weitzel, W. (1969). Managerial models of
organizational effectiveness. Administrative Science Quarterly, 14 (3): 357-365.
Marcoulides, G. ve Heck R. (1993). Organizational culture and
performance: proposing and testing a model. Organization Science, 4 (2): 209-225.
McHugh, M., Humphreys, P. ve Mclvor, R. (2003). Buyer-supplier
relationships and organizational health. Journal of Supply Chain Management, 39
(2): 15-25.
Miles, M. B. (1969). Planned change and organizational health: figure and
ground. İçinde F. D. Carver ve T. J. Sergiovanni (Der.) Organizations and human
behavior: 375-391. New York: Mcgraw- Hill.
Miles, M. B. (1971). Planned change and organizational health: change
process in the public schools. Oregon: University of Oregon Press.
Miller, R. L., Griffin, M. A. ve Hart, P. M. (1999). Personality and
organizational health: the role of conscientiousness. Work & Stres, 13 (1): 7-19.
Mott, P. E. (1972). The characteristics of effective organizations. New
York: Harper and Row.
Mulaik, S. A., James, L. R., Alstine, J. V., Bennett, N., Lind, S. ve Stilwell,
C. D. (1989). Evaluation of goodness-of-fit indices for new alternatives. Structural
Equation Modelling, 6 (1): 1-55.
Kurgun, A., Bağıran, D. DEÜ SBE Dergisi, Cilt: 15, Sayı:3
508
Neugebauer, R. (1990). Do you have a healthy organization? Exchange,
1990 (72): 38-41.
Nunnally, J. (1967). Psychometric theory. New York: McGraw-Hill.
Ostroff, C. ve Schmitt, N. (1993). Configurations of organizational
effectiveness and efficiency. Academy of Management Journal, 36 (6): 1345-1361.
Özdamar, K. (2002). Paket programlar ile istatistiksel veri analizi.
Eskişehir: Kaan Kitabevi.
Özdemir, A. (2010). Yönetim biliminde ileri araştırma yöntemleri ve
uygulamalar. İstanbul: Beta Basım A.Ş.
Pfeffer, J. (1977). Usefulness of the concept. İçinde P. S. Goodman ve J.
M. Pennings (Der.) New perspectives on organizational effectiveness: 132-143. San
Francisco: Jossey-Bass.
Podgurski, T. P. (1990). School effectiveness as it relates to group
consensus and organizational health of elementary schools. Unpublished Doctoral
Dissertation. Rutgers the State University of New Jersey, New Brunswick.
Poulin, L. ve Leclerc, S. (2004). Organizational health evaluation and
implementation process. Final Report Presented To The Canada Council For The
Arts: 1-53. http://www.canadacouncil.ca/NR/rdonlyres/85171F2C-853C-439BA9D310F7F78C7...
0/OrganizationalHealthLPoulinNov252004.pdf,
(17.04.2011).
Pounder, J. S. (1997). Organizational effectiveness in higher education:
towards an operational definition. Hong Kong Institute of Business Studies: 1-33,
http://www.library.ln.edu.hk/eresources/etext/hkibs/hkws_0008.pdf, (17.04.2011).
Price, J. L. (1972). Handbook of organizational management. Lexington,
MA: D. C. Heath.
Quick, J. C., Quick, J. D., Nelson, D. L. ve Hurrell, J. J. (1997). Preventive
stress management in organizations. Washington, DC: American Psychological
Association.
Quinn, R. E. ve Rohrbaugh, J. (1981). A competing values approach to
organizational effectiveness. Public Productivity Review, 5 (2): 122-140.
Quinn, R. E. ve Rohrbaugh, J. (1983). A spatial model of effectiveness
criteria: towards a competing values approach to organizational analysis.
Management Science, 29 (3): 363-377.
Rohrbaugh, J. (1981). Operationalizing the competing values approach:
measuring performance in the employment service. Public Productivity Review, 5
(2): 141-159.
Rosen, R. (1991). The healthy company. Los Angeles: Tarcher.
Rekabetçi Değerler Yaklaşımı… DEU Journal of GSSS, Vol: 15, Issue: 3
509
Schneider, B., Gunnarson, S. K. ve Niles, J. K. (1994). Creating the climate
and culture of success. Organizational Dynamics, 23 (1): 17-29.
Seashore, S. E. ve Yuchtman, E. (1967). Factorial analysis of
organizational performance. Administrative Science Quarterly, 12 (3): 377-395.
Shoaf, C., Genaidy, A., Karwowski, W. ve Huang, S. H. (2004). Improving
performance and quality of working life: a model for organizational health
assessment in emerging enterprises. Human Factors and Ergonomics in
Manufacturing, 14 (1): 81-95.
Siehl, C. ve Martin J. (1990). Organizational culture: a key to financial
performance? İçinde B. Schneider (Der.) Organizational climate and culture: 241-
81. San Francisco: Jossey-Bass.
Steers, R. M. (1977). Organizational effectiveness: a behavioral view.
Santa Monica, CA: Goodyear.
Steiger, J. H. ve Lind, J. M. (1980). Statistically based tests for the number
of common factors. Paper presented at the meeting of the Psychometric Society,
Iowa City, IA. May 30, 1980.
Stevens, J. M., Beyer, J. M. ve Trice, H. M. (1978). Assessing personal,
role and organizational predictors of managerial commitment. Academy of
Management Journal, 21 (3): 380-396.
Tsui, K. T. ve Cheng, Y. C. (1999). School organizational health and
teacher commitment: a contingency study with multi-level analysis. Educational
Research and Evaluation, 5 (3): 249–268.
Webb, R. J. (1974). Organizational effectiveness and the voluntary
organization. Academy of Management Journal, 17 (4): 663-677.
Williams, B.W. (2010). Organizational health and mindfulness as
predictors of school effectiveness: using the balanced scorecard. Yayınlanmamış
Doktora Tezi. Graduate School of The University of Alabama, Tuscaloosa,
Alabama.
Wilson, B. R.A. ve Wagner, D. I. (1997). Developing organizational health
at the worksite. American Journal of Health Studies, 13 (2): 105-108.
Yazıcıoğlu, Y.ve Erdoğan, S. (2007). SPSS uygulamalı bilimsel araştırma
yöntemleri. Ankara: Detay Yayıncılık.
Yılmaz, C. ve Ergun, E. (2008). Organizational culture and firm
effectiveness: an examination of relative effects of culture traits and the balanced
culture hypothesis in an emerging economy. Journal of World Business, 43 (3):
290-306.
Kurgun, A., Bağıran, D. DEÜ SBE Dergisi, Cilt: 15, Sayı:3
510
Yuchtman, E. ve Seashore, S. E. (1967). A system resource approach to
organizational effectiveness. American Sociological Review, 32 (6): 891-903.
Zwetsloot, G. ve Pot, F. (2004). The business value of health management.
Journal of Business Ethics, 55 (2): 115-124.

Thank you for copying data from http://www.arastirmax.com