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Kadın ve Erkek Liderlerin Sözel İletişim Yeterlikleri ve Bunun Çalışanların İş Tutumları Üzerine Etkileri

Verbal Communication Competencies of Male and Female Leaders and Their Effects on Employees’ Work Attitudes

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Abstract (2. Language): 
Data, from survey of 138 employees in 14 organizations were analyzed to explore relationships between leader gender and verbal competencies and their effects on emloyeees’ job attitudes. Questionnaire had a high level of internal consistency as measured by C’s A, (0.88). On the other hand, employees were affected but weren’t motivated by their leaders’ speeches. In addition, employees sensed a low and/or medium degree of communication density and verbal consideration with/from their leaders. More interestingly, communication satisfaction with leaders took place in the last row. The results of hypothesis testing indicate that there is no statistically significant difference between communication density levels of male and female leaders. Correspondingly, verbal effectiveness’ degree of female leaders were found higher than those of men. Similarly, employees stated higher levels of job satisfaction, job performance and coomunication satisfaction in favor of female leaders.
Abstract (Original Language): 
Ondört iş örgütünden 138 katılımcının yer aldığı bu araştırmada, kadın ve erkek liderlerin konuşma yeterlikleri ve bunun çalışanların iş tutumları üzerindeki etkileri incelenmiştir. Soru kâğıdı 0.88 C’s A değeri ile yüksek düzeyde güvenilir bulunmuştur. Diğer taraftan, işgörenler –lider cinsiyetine bakılmaksızın- üstlerinin konuşma biçimlerini etkili bulmuş ancak güdüleyici bulmamıştır. İşgörenlerin ayrıca, orta-alt düzeyde sözel özen (SÖ) ve yetersiz düzeyde iletişim yoğunluğu (İY) algıladığı görülmüştür. Hipotez analizleri, İY ve SÖ açısından kadın ve erkek yöneticiler arasında anlamlı bir fark ortaya koymamıştır. Buna karşılık, kadın ve erkek liderlerin sözel etkililik (SE) düzeyleri arasında, kadın liderler lehine anlamlı fark bulunmuştur. Benzer biçimde, üstleri kadın olan işgörenlerin daha yüksek iş tatmini (İT), iş başarımı (İB) ve sözel iletişim tatmini (ST) algıladıkları saptanmıştır.
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