Buradasınız

Enhancing quality of vocational training outcome to satisfy the labor market demands in Kuwait by using Quality Function Deployment method (QFD)

Journal Name:

Publication Year:

DOI: 
doi:10.3926/jiem.2011.v4n2.p387-402
Author NameUniversity of Author
Abstract (2. Language): 
Purpose: The purpose of this paper is to develop a system to enhance the quality of vocational training programs in Kuwait state by using the concept of Quality Function Deployment (QFD). Approach: The approach starts by investigating the private sector of the labor market. The interviewing of a sample group of the private sector companies was done to know their expectation of the performance of vocational training outcomes. Then, QFD was applied to find the technical requirements, which will help in satisfying the market’s expectations to design a new program that leads to enhancement of the quality of the outcome of the Vocational Training. The house of quality technique allows prioritizing the technical descriptors based on the technical difficulty, target value, absolute weight, and relative weight. Findings: The first priority that found from applying the QFD is the parameter “Practice to Be Willing in Learning- Applying New Technologies” because of its highest relative weight 195 points followed by the parameter “Understanding The Need to Learn New Skills” which has a relative weight of 165 points. The second priority is the parameter “Simulation Activities” because it has a relative weight of 152 points followed by the parameter “Managing Tasks and Meeting Deadlines” which has a relative weight of 146 points. The third priority is the parameter “Using IT Skills to Complete Activities” because of it has a relative weight is 132 points followed by the parameter “Time Management Activities” which has a relative weight is 112 points. Research limitation: The research limitation is in the changing of the current curriculum program. Practical implications: The practical implication is to modify the students’ vocational training curriculum, by adapting new technologies and application sequences of activities and solution strategies within the time limit. Value: The value of this paper is to explain how a studying curriculum can be modified in order to satisfy the market requirements.
387-402

REFERENCES

References: 

Besterfield, D. H., Besterfield, C., Besterfield, G. H., & Besterfield, M. (2003). Total quality management. New Jersey: Prentice Hall, Inc.
Franceschini, F., & Terzag, M., (1998). An Application of Quality Function Deployment to Industrial Training Courses. International journal of Quality & Reliability Management, 15(7), 753-768. doi:10.1108/02656719810226924
Gonzalez, M.E., Quesada, G., Gourdin, K., & Hartley, M. (2008). Designing a supply chain management academic curriculum using QFD and benchmarking. USA Quality Assurance in Education, 16 (1), 36-60. doi:10.1108/09684880810848404
Hamza, R. M. A. , & Alrowaih, A. S. (2010). Enhancing Quality of Vocational Outcome to satisfy the labor market demands in Kuwait by using Quality Function Deployment Method. M. Sc. thesis In Industrial Engineering & Management, College of Engineering, Gulf University.
Hoeckel, K., & Field, S. (2008). Learning for Jobs OECD Reviews of Vocational Education and Training. Retrieved February 10th, 2010 from http://www.oecd.org
Maguad, B. A. (2009). Using Quality Function Deployment to evaluate government services from the customer’s perspective. ASBBS Annual Conference: Las Vegas 16 (1). Retrieved from www.asbbs.org/files/2009/PDF/M/MaguadB.pdf
Manpower Government Reconstructing Program (MGRP) record, State of Kuwait. Retrieved January 2nd 2010 from http://www.mgrp.org.kw/UIEN/default.aspx
Mazur, G. E. (1994). QFD for Small Business. A Shortcut through the Maza of Matrices. Transactions from the Sixth Symposium on Quality Function Deployment Novi, Michigan. Retrieved from http://www.mazur.net/works/sme_qfd.pdf
Noonan, K., Bloom, R., Aschwanden, J., Bersin, A., Chan, Y., Fisher D., Green, R. E., Lopez, D., Nuñez, J., Williams, J., & Estep, A.(2007). Career Technical Education Framework for California Public Schools Edited by Ed O’Malley of CDE Press. Retrieved April 15th, 2010, from http://www.cde.ca.gov/ci/ct/sf/documents/cteframework.pdf
Seyfried, E. (1998). Evaluation of Quality Aspects in Vocational Training Programs. Synthesis Report. Berlin: CEDEFOP. Retrieved from www.cedefop.europa.eu/etv/Upload/Information.../15_en_seyfried.pdf
SSDA, (2007). Draft Guidance to Sector Skills Councils on Developing, Reviewing and Promoting National Occupational Standards. Retrieved September 25th, 2010 from http://www.en.wikipedia.org/.../National_Occupational_Standard.

Thank you for copying data from http://www.arastirmax.com