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A new approach for an efficient human resource appraisal and selection

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DOI: 
http://dx.doi.org/10.3926/jiem.452
Abstract (2. Language): 
Purpose: The aim of the paper is to provide a decision making tool for solving a multi-criteria selection problem that can accommodate the qualitative details in relations with the task requirements and candidates’ competences. Design/methodology/approach: Our inquiry emphasizes the use of the 2-tuple linguistic representation model to aggregate linguistic assessments of acquired and required competence resources generated by a group of appraisers. The aggregated levels are the inputs of an extended version of the TOPSIS method which provides a candidates’ ranking. Findings: The quality and efficiency of the proposed approach were confirmed through a real life application from a university context. It ensures a better management of the available candidates. Moreover, it allows facing the circumstances of absenteeism, identifying the need of training, and so on. Originality/value: The 2-tuple linguistic model is adequate to propose objective aggregated linguistic assessments without loss and distortion of the initial competence evaluations provided by each appraiser. Besides, the use of TOPSIS avoids the complex calculation and can be exploited easily in practice.
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