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BİLGİ YÖNETİMİNİN ALT YAPISI VE BİLGİ YÖNETİMİ PERFORMANSI: TÜRKİYE’DE BİR SAHA ÇALIŞMASI

KNOWLEDGE MANAGEMENT INFRASTRUCTURE AND KNOWLEDGE MANAGEMENT PERFORMANCE: A FIELD STUDY IN TURKEY

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Abstract (2. Language): 
In the emergence of knowledge era, knowledge is considered to be the most important production factor and a key constituent of economic and social development. Thus, managing the knowledge resources effectively and efficiently seems to be the only way to gain continuous and sustainable competitive advantage for organizations in the long– run. A wide range of studies have been conducted regarding both the practical and theoretical aspects of the Knowledge Management (KM). However, comparatively, fewer number of empirical studies have been analyzed the correlation between KM infrastructure and KM performance. The main purpose of this study is to evaluate the major factors of KM infrastructure and to assess the effects of these factors on KM performance. Hence a field study is conducted based on data collected from seven firms in Turkey.
Abstract (Original Language): 
Bilgi, küresel düzeyde yaşanmakta olan iktisadi ve sosyal dönüşüm sürecinin merkezinde yer almakta ve gerek kuruluşların gerek toplumların birbirlerine üstünlük elde etme mücadelesinde anahtar rol oynamaktadır. Bilgi ekonomisinde en değerli üretim faktörü bilgidir. Bu nedenle organizasyonlar açısından bilginin etkili yönetilmesi, uzun vadeli rekabet avantajı elde etmenin en önemli unsurlarından biri olarak değerlendirilmektedir. Bilgi yönetiminin organizasyona sağlayacağı faydalar hem teorik hem de uygulama yönüyle detaylı biçimde ele alınmış bu sahada pek çok çalışma yapılmıştır. Ancak bilgi yönetimi alt yapı unsurlarının bilgi yönetimi performansına etkileri konusunda yeterince çalışma yapılmadığı görülmektedir. Bu çalışmanın amacı bilgi yönetiminin alt yapısını oluşturan faktörleri ortaya çıkarmak ve söz konusu faktörlerin bilgi yönetimi performansına etkilerini ölçmektir. Bu amaca yönelik olarak Türkiye'de faaliyet gösteren yedi şirketten toplanan veriler ışığında bir uygulama çalışması yapılmıştır.
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