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Las claves de éxitoy las mejores prácticas de los sistemas de participación del personal

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DOI: 
http://dx.doi.org/10.3926/hdbr.25
Abstract (2. Language): 
The aim of this work is to know the importance of key factors for the success of employee participation systems supporting continuous improvement, as evaluated by Spanish companies with such systems implanted. Said key factors are the result of a compilation of the proposals from different authors in the last two decades. The work was carried out in a sample of 40 Spanish companies, all with high maturity in their employee participation systems. The level of development and deployment of a series of implantation aspects is studied, in order to find out relations with the importance of those key factors. Finally, the paper offers some company best practices, as a kind of reference for those companies that wish to initiate or improve their employee participation systems as a vehicle for continuous improvement.
Abstract (Original Language): 
El objetivo de este trabajo es conocer la importancia que las empresas españolas que cuentan con sistemas de participación del personal como soporte a la implantación de la mejora continua otorgan a los diferentes factores clave para el éxito de estos sistemas. Dichos factores clave son el resultado de una labor de recopilación y armonización de las propuestas de diferentes autores en las últimas dos décadas. A continuación, en una muestra de cuarenta empresas españolas con un alto grado de madurez en sus sistemas de participación, se evalúa el grado de desarrollo de una serie de aspectos relacionados con los factores clave identificados, con la intención de comparar si la implantación o despliegue de los diferentes factores es acorde con el orden de importancia concedido. Finalmente se ofrece un conjunto de mejores prácticas de las empresas de la muestra, fruto de su experiencia y buen hacer en materia de sistemas de participación a lo largo de los años, con el objetivo de que dichas prácticas puedan servir de referencia para otras compañías que deseen iniciar la implantación de la mejora continua o profundizar en ella, contando con el necesario apoyo de los sistemas de participación del personal.
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