Journal Name:
- The International Journal of Pharmaceutical Research and Bio-Science
Abstract (2. Language):
The present study is an attempt at assessing the patient
perspective in context with the role played by a pharmacist
working in dispensaries. The survey was based on
structured interview consisting questions pertaining to the
various attributes of an ideal pharmacist like being assiduous,
pro-active and having other professional competencies. A
total number of 90 out patients from ten randomly selected
dispensaries were interviewed for the survey. The survey
revealed that there is lot of scope in improvement even in the
fulfillment of primary role of pharmacist i.e. dispensing
medications, though the patients expect him to do much
more than mere dispensing. In spite of this gap in the
expectations and the perceived performance, the society still
recognizes the pharmacist as indispensable part of the health
care system. The article also discusses some of the possible
causes for the below par performance of the phar
suggests some remedial measures for bringing him/her closer
to the society’s expectations.
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