1. James R. Evans, Production/Opcrations Management, West Publishing Company, 1997.
Sayfa 19.
2. Roberto S. Russell / Bernard W. Taylor, Operations Management. Prentice Hail, Inc.
1998. Sayfa 10-11.
3. Taiichi Ohno. Toyata Production System. Productivity Press, 1988. Sayfa 1-3.
4. James Barlow; Partnering, lean production and the high peıformancc workplace.
lmi?:/Aveb.blıam.ac.uk/'d.î.crook/lean/iıılc4/barlo\v/bariovv.htın
5. Patricia E. Moody; Lcading Manufacturing Excellence, Sara L. Beckman;
Manufacturing FIexibility. John Wiley & Sons Inc. 1997. Sayfa 129-152.
6. Joseph V. Quigley ; Çeviri: Berat Çelik, Vizyon Oluşturulması ve Geliştirilmesi, Epsilon
Yayıncılık Hiz. Tic. San. Ltd, Şti. 1998. sayfa 25-36.
7. Prof. Dr. Ömer Dinçer; Stratejik Yönetim ve İşletme Politikası, 1998 Beta basım yayım
dağıtım A.Ş. sayfa 35.
8. Patricia E. Moody; Leading Manufacturing Exceilence, Sara L. Beckman, William A.
Boller, Stephen A. Hamilton, John W. Monroe; Using Manufacturing As A Competitive
Weapon. John Wiley & Sons Inc. 1997, Sayfa 47-68.
9- David A. Nadlcr, Michael L. Tushman; Competing By Design, Oxford University Press,
1997. Sayfa 131.
10. Mİke Johnson; Outsoursing, Butterworth-Heinemann, 1997. Chapter 1.
1 1. Davenport, T.H. Process Innovation, Harvard Business Scholl Press, Boston, İ 993, sayfa
48.
12. James Brian Quinn, Frederich G. Hilmer ; Core Competencies and Strategic Outsorcing,
Sloan Management Revİew, 1994.
13. Timothy J. Böser; Taking Outsourcing To The Next Level- A Step - By - Step
Approach To Becoming A Virtual Corporation.
htti3:;Vwww.techweb.com/sc/diı-ectlink.cgi?EBN1996l2U9S()()05
14. Mahest Gupta, Dana Zhender; Outsourcing and its impact on operations srrategy,
Production And Inventory Management Jouma!- Third Gjuarter, 1994, sayfa 70-76.
15. Mahest Gupta, Dana Zhender; Outsourcing through strategic aliiances, Production And
Inventory Management Journal- Second Quarter, 1997, sayfa 6-11.
İ6. CEO Summit of 21 January 1998 ; Best Practices for Global Competitivencss,
lıttD://wvv\v.efq m.org/'sa tbrief.htm.
17- The EFQM Model, http://www.cfqm.orjT/modcl.htm
Thank you for copying data from http://www.arastirmax.com