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KAMU HİZMETLERİNİN DAHA İYİ GÖRÜLEBİLMESİ İÇİN ALTERNATİF BİR YÖNETİM YAKLAŞIMI: ELEKTRONİK DEVLET

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Abstract (2. Language): 
Increasing spread of information and communication technologies have happened gradually to be an indisputable part of economic and social life, which gives rise to increasing expectations of modern man from government whose role as is comforting these expectations, which is necessary condition to being a modern government. Coordination and cooperation of central government and local government with respect to diving authority and responsibility and also the dimension of the relationship between government, private entrepreneurs, and citizen inevitably lead to more efficient use of information and communication tools. One of the indicators of modern understanding of government is as follows: transforming the functioning of government into an online form, providing citizens with public services in a digital environment and diminishing bureaucratic procedures to least level by using information technologies.In this essay, various descriptions and the origins of e-government are discussed. Further, possible consequences it may have and the areas in which it may play an important role, are examined. Our model deals with the influences of e-government, encouraging features of e-government, business, lobbies, societies and other actors of private society organizations, including political environment, technology, law, finance, publicity, cooperation on with others, structure of organization and staff. And, the applications of e-government with respect to e-democracy and e-administration are also examined.
Abstract (Original Language): 
Gelisen bilgi ve iletisim teknolojileri, giderek ekonomik ve sosyal hayatin vazgeçilmez bir parçasi olmakta, bunun sonucunda günümüz insaninin devletten beklentileri daha da artmakta ve devletin bu gelismeye ayak uydurmasi modern yönetimin bir geregi haline gelmektedir. Bir yandan merkezi yönetim ve yerel yönetim arasindaki yetki ve sorumluluk paylasimi, diger yandan da devlet, özel tesebbüs ve yurttas arasindaki iliskilerin boyutu daha etkin iletisim ve bilgi islem araçlarinin kullanilmasini zorunlu hale getirmektedir. Modern devlet anlayisinin günümüzde en önemli göstergeleri arasinda, devletin iç isleyisini online hale getirmesi, kamu hizmetlerini yurttaslara dijital ortamda sunmasi ve bilisim teknolojilerini kullanarak bürokratik islemleri en aza indirmesi yer almaktadir.Bu çalismada, e-devletin çesitli tanimalari, ortaya çikis nedenleri, ne tür gelismelere yol açabilecegi ve hangi alanlarda etkili olabilecegi bir model çerçevesinde ele alinmistir. Modelde, e-devleti ortaya çikaran etkenler ve tesvik edici unsurlar; edevlette rol alan yurttas, isletme, lobi, dernek ve diger sivil toplum örgütlerinden olusan aktörler; politik çevre, teknoloji, hukuk, finansman, kamusallik, disariyla isbirligi, örgüt yapisi ve personel gibi etkilesim dinamikleri ele alinarak incelenmis; e-demokrasi ve e-idare ile ilgili olarak e-devlet uygulamalari üzerinde durulmustur.
139-166

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